Data Lead, Customer Domain — Shape Strategy & Value (Hybrid)

easyJet holidays; Luton; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Private medical insurance

25 days holiday

Annual travel credit

Staff travel benefits

Flexible benefits

Share schemes

Job summary

easyJet holidays is seeking a Data Lead in the Customer Domain to translate business strategy into data-enabled outcomes. You'll collaborate with senior leaders and coordinate matrixed teams across Data Engineering, Analytics, Data Science, Architecture and Governance to deliver value.

Based in Luton with hybrid working, you’ll shape data priorities, govern data quality and drive measurable improvements in customer experience and business results.

Qualifications

• Significant experience in data and analytics within a complex, business-facing environment.

Responsibilities

• Defining and owning the data roadmap for the Customer domain, aligned with business strategy and transformation priorities.
• Acting as the trusted data advisor to senior Customer leadership teams.
• Translating business challenges into data products, analytics solutions and delivery priorities.
• Managing and prioritising a portfolio of data initiatives with clear business outcomes and value measures.
• Coordinating multidisciplinary delivery teams including analysts, engineers, architects and data scientists.
• Driving adoption of data products and ensuring value is tracked through to realisation.
• Championing data governance, data quality and best practice across the Customer domain.
• Identifying dependencies, influencing stakeholders and helping teams navigate competing priorities.
• Building data maturity across the business and supporting stakeholders in becoming more effective data owners.
• Contributing to the wider Data and Analytics community and helping drive consistency across domains.

Skills

Data leadership

Stakeholder management

Data products

Governance

Customer data

Databricks

Cloud platforms

Communication

CRM

Tools

Databricks

CRM

Azure

AWS

GCP

Job description

easyJet holidays is seeking a Data Lead in the Customer Domain to translate business strategy into data-enabled outcomes. You'll collaborate with senior leaders and coordinate matrixed teams across Data Engineering, Analytics, Data Science, Architecture and Governance to deliver value.

Based in Luton with hybrid working, you’ll shape data priorities, govern data quality and drive measurable improvements in customer experience and business results.