Data Entry Specialist

Understanding Recruitment NFP; Greater London; Hybrid; GBP 20,000 - 26,000; Full time

Job summary

Understanding Recruitment NFP is partnering with a leading UK charity to recruit a Data Entry Specialist to support a High Value team facing a major CRM data backlog.

The role is largely remote with initial training in London, and you will manually update supporter records, perform data cleansing, and ensure accurate linking across records.

Experience with CRM systems and spreadsheets is valued; Blackbaud experience is a plus, and training will be provided.

Qualifications

• Experience maintaining records within a CRM or database.
• Able to work through a high volume of data accurately.
• Comfortable with data cleansing and quality checks.

Responsibilities

• Work through a backlog of supporter data, updating and maintaining records in the CRM
• Carry out data cleansing and quality checks, identifying duplicates and incorrect links
• Create and maintain relationships between records to improve data quality
• Work from spreadsheets to track progress and updates
• Bring CRM/database administration experience and strong spreadsheet skills

Skills

Data entry

Data quality

Spreadsheet skills

Attention to detail

High volume data processing

Tools

Blackbaud

CRM software

Excel

Job description

I'm currently working with a leading UK charity looking to hire a Data Entry Specialist to support their High Value team with a significant backlog of CRM data administration and data quality work.

The role can be worked largely remotely, with more regular London office attendance required during the initial training period.

The role will be very hands-on, working through agreed spreadsheets and manually updating supporter records within a CRM system. You'll be responsible for ensuring information is accurate, consistent and properly linked, covering everything from updating existing records and recording supporter activity through to identifying duplicates and supporting wider data cleansing.

The role would suit a Data Administrator, CRM Administrator or Database Assistant who has experience maintaining records within a CRM or database and is comfortable working through a high volume of data accurately. Previous Blackbaud or fundraising experience would be advantageous but isn't essential, with full guidance and training provided.

The Data Entry Specialist will:

• Work through a backlog of supporter data, manually updating and maintaining records within the organisation's CRM
• Carry out data cleansing and quality checks, identifying duplicate, missing or incorrectly linked records
• Create and maintain relationships between individual, organisation and supporter records to improve overall data quality
• Work from spreadsheets to track progress, record updates and ensure agreed processes are followed consistently
• Bring previous CRM/database administration experience, strong spreadsheet skills and excellent attention to detail; Blackbaud experience would be advantageous but isn't essential