Data Input Support Officer

VanRath Search & Selection; Belfast City District; On-site; GBP 18,000 - 21,000; Full time

Job summary

VanRath Search & Selection in Belfast, Northern Ireland seeks a Data Input Support Officer to join a busy professional team. You will be responsible for accurately processing and validating data, using CRM systems and resolving issues to ensure information is up to date.

The role involves inputting, validating and authorising data, with a focus on data accuracy and excellent customer service across phone and email channels.

Qualifications

• Experience in data processing, data entry or administration.
• Ability to input, validate and authorise data accurately.
• Capable of analysing information to identify basic data errors or inconsistencies.
• Confident taking corrective action to resolve data issues.

Responsibilities

• Input, process and validate data across internal systems.
• Authorise data in line with procedures and quality standards.
• Review information to identify basic errors and missing data.
• Investigate data issues and implement corrective action.
• Use CRM systems to input, update and retrieve customer information.
• Maintain accurate and up-to-date records across databases and systems.
• Provide professional customer service via telephone, email and other channels.
• Prepare and produce reports from databases.
• Maintain filing and records systems.
• Support colleagues with data-related queries.

Skills

Data processing

Data entry

Administration

Attention to detail

Tools

CRM systems

Microsoft Office

Databases

Job description

Data Input Support Officer (CB234455) Belfast, Northern Ireland

Salary: GBP13.74 - GBP13.75 per hour + Additional Benefits

Data Input Support Officer

Looking for an opportunity to develop your career within data administration and customer service? This is an excellent opportunity to join a busy professional team where you'll be responsible for accurately processing and validating data, using CRM systems and resolving issues to ensure information is accurate and up to date.

What’s in it for you?

• £13.75 per hour
• Initial minimum 3-month temporary assignment

About your next employer

You'll be joining a professional organisation in Belfast, supporting the delivery of key operational services through accurate data processing, customer service and administrative support.

About you

• Previous experience in data processing, data entry or administration
• Experience inputting, validating and authorising data accurately
• Ability to analyse information and identify basic data errors or inconsistencies
• Confident taking corrective action to resolve data issues
• Previous experience using CRM systems or databases
• Customer service experience, including dealing professionally with difficult or challenging callers
• Strong attention to detail and accuracy
• Good IT skills, particularly Microsoft Office and database/CRM systems
• Strong organisational skills with the ability to prioritise workloads and meet deadlines
• Excellent communication and problem-solving skills

What you’ll do

• Input, process and validate data accurately across internal systems
• Authorise data in line with established procedures and quality standards
• Review information to identify basic errors, inconsistencies and missing data
• Investigate data issues and undertake appropriate corrective action
• Use CRM systems to input, update and retrieve customer information
• Utilise CRM functionality to identify errors and resolve discrepancies
• Maintain accurate and up-to-date records across databases and administrative systems
• Provide a professional customer service via telephone, email and other channels
• Prepare and produce reports and information from databases
• Maintain accurate filing and records systems
• Support colleagues with general administrative and data-related queries