Data-Driven Transformation Lead

Veolia; Greater London; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Annual performance bonus

Car allowance

25 days annual leave

Company pension scheme

Discounts on groceries and retailers

Health, mental and financial wellbeing

Volunteer day

Training and development opportunities

Employee financial wellbeing support

Job summary

Veolia in the South East is seeking a Digital Transformation Officer to optimise data use, improve reporting and streamline back-office processes. You will help remove paper-based tasks and support project rollout and innovative tech solutions.

You will collaborate with operational teams, maintain high-quality data, and work with product teams to boost efficiency while delivering end-user training. The role reports to the Digital Transformation Manager and aligns with Veolia’s broader

Qualifications

• Proven experience in an operational management or analytical role supporting business change.
• Exceptional problem-solving skills.
• Strong relationship management and communication skills to explain complex data analysis to end-users.
• Positive, proactive and forward-thinking attitude with pragmatic user/environment focus.
• A degree in a relevant field is preferred.
• Practical understanding of Power BI, Excel, SQL, and Google Workspace.

Responsibilities

• Collaborate with operational teams to ensure data and reporting enhance service efficiency and performance.
• Own operational data, maintaining it to high standards of accuracy and real-time availability.
• Leverage technology and work with product teams to improve efficiency through smarter use of systems.
• Support creation and delivery of the digital training strategy and end-user training.
• Take guidance from the Digital Transformation Manager, Contract Managers and central data team to deliver data-driven service management.
• Collaborate with the national transformation team to align with the digital strategy.
• Ensure frontline managers can use Management Information for better decisions by capturing reporting requirements and implementing changes.
• Assist in creating and delivering product roadmaps with central product teams.

Job description

Veolia in the South East is seeking a Digital Transformation Officer to optimise data use, improve reporting and streamline back-office processes. You will help remove paper-based tasks and support project rollout and innovative tech solutions.

You will collaborate with operational teams, maintain high-quality data, and work with product teams to boost efficiency while delivering end-user training. The role reports to the Digital Transformation Manager and aligns with Veolia’s broader