Digital Transformation Officer

Veolia Group; Bromley; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Annual bonus

Car allowance

25 days annual leave

Company pension

Job summary

Veolia Group is seeking a Digital Transformation Officer to join the South East Digital Treatment team. The role focuses on data optimisation, reporting improvements and back-office process redesign to enable smarter, paper-free operations.

You will work with operational teams to ensure accurate, real-time data and collaborate with product teams to leverage new technology. Training and change-management support are key parts of the remit.

Qualifications

• Proven experience in analytics or business change support.
• Strong data reporting and data management skills.
• Excellent communication with diverse end users.

Responsibilities

• Support data-driven decision making for the South East Digital Treatment team.
• Improve reporting, streamline back-office processes, and reduce paper use.
• Maintain high-quality operational data and real-time reporting.
• Collaborate with product teams to optimise systems and implement new tech.
• Deliver digital training and end-user training for operations.
• Contribute to product roadmaps with central product teams.
• Ensure managers can access MI to inform decisions.

Skills

Analytical mindset

Problem solving

Relationship building

Communication skills

Education

Bachelor's degree or equivalent

Tools

Power BI

Excel

SQL

Google Workspace

Job description

Ready to find the right role for you? Digital Transformation Officer Salary - £31,000 plus bonus, car allowance and other benefits. Location - South East Region Hours - 40 hours per week, Monday to Friday 8am to 4:30pm

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life

What we can offer you

• Eligible for Annual Performance Bonus
• Eligible for Car Allowance
• 25 days of annual leave
• Access to our company pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential
• Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards.

What you’ll be doing

You will support the South East Digital Treatment team to help optimise use of data, improve reporting and rethink back office processes. You will remove unnecessary paper processes and administrative resources and support project rollouts and development of innovative technology solutions.

• Collaborate closely with operational teams to ensure data and reporting are effectively used to enhance service efficiency and performance.
• Take ownership of operational data, maintaining it to the highest standard of accuracy, currency, and real-time availability.
• Leverage the latest technology and collaborate with our product departments to optimise efficiency and drive improvements through smarter use of existing systems or innovative application of new technology.
• Support the creation and delivery of our digital training strategy and deliver operational end-user training.
• Take guidance from the Digital Transformation Manager, Contract Managers, and the central data analysis team to deliver a planned data-driven approach to service management.
• Collaborate with the national transformation team to align with the digital transformation strategy for treatment.
• Ensure that operational front-line managers can confidently use Management Information for better business decisions by capturing requirements for reporting and system changes and implementing these through relevant channels.
• Support the creation and deliver product roadmaps with the support of the central product teams.

What are we looking for

To be successful in your application, you will need to possess and evidence the following skills and experience:

• Proven experience working with operational management or an analytical role supporting business change.
• Exceptional problem-solving skills.
• Strong relationship management and communication skills to clearly explain complex data analysis and provide support to a diverse range of end-users, including non-technical users.
• Positive, proactive, and forward-thinking attitude, with a pragmatic approach to user and environmental needs.
• A degree in a relevant field (e.g. math, science, business, information systems, environmental services) is preferred.
• Practical understanding of Power BI, Excel, SQL, and Google Workspace.

As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Ready to see the world as we do?

Who is Veolia?

Where other people see waste, our community here at Veolia see opportunity. We’re determined to push for ecological transformation through waste, water and energy, and are committed to getting the tough jobs done. And most importantly, we see the potential of every member of our team, and are giving them the chance to realise it with us. Whether it’s their potential, their commitment or their impact, we see it all. And with our values being community spirit, responsibility, innovation, customer focus and respect they keep us focused on those who matter – all 14,000+ of our employees, our customers and our communities too.

We’re proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate.