Data-Driven Resource Planner for Airport Operations

MAG (Airports Group); Greater Manchester; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Company pension scheme up to 10%

24 days annual leave + bank holidays

Free onsite parking

Subsidised public transport

Employee discounts across retailers

24/7 Virtual GP service

Care Concierge support service

Two paid volunteering days

Job summary

MAG (Airports Group) at Manchester Airport is seeking a highly analytical Resource Planning Analyst to join our Planning team. You will ensure operational teams have the right people, with the right skills, in the right place at the right time.

You'll create and maintain passenger demand forecasts, develop optimised colleague rosters, analyse workforce utilisation and provide insights that support cost efficiency and customer service across Security, Airfield, Terminal and Landside operations.

Qualifications

• Advanced Excel skills with complex formulas and large data manipulation.
• Experience in resource planning within a large-scale operational environment.
• Proven expertise in demand forecasting and workforce optimisation.
• Strong analytical and problem-solving capabilities.
• Excellent communication and stakeholder management skills.

Responsibilities

• Producing short and medium-term passenger demand forecasts
• Developing resource deployment plans and colleague rostering solutions
• Monitoring workforce utilisation and identifying opportunities for optimisation
• Supporting resource modelling and budget planning activities
• Producing data analysis and management reports that drive operational decisions
• Maintaining headcount, capacity and organisational structure reporting
• Becoming a super user of workforce management systems and tools
• Building strong relationships with operational stakeholders across the airport
• Identifying trends, risks and opportunities through workforce data analysis
• Supporting continuous improvement projects and more efficient ways of working

Skills

Advanced Excel

Forecasting

Workforce optimization

Data analysis

Stakeholder management

Tools

Workforce management systems

Excel-based modelling

Job description

MAG (Airports Group) at Manchester Airport is seeking a highly analytical Resource Planning Analyst to join our Planning team. You will ensure operational teams have the right people, with the right skills, in the right place at the right time.

You'll create and maintain passenger demand forecasts, develop optimised colleague rosters, analyse workforce utilisation and provide insights that support cost efficiency and customer service across Security, Airfield, Terminal and Landside operations.