Data-Driven Quality Improvement Officer

Tranquille Care Ltd; Woolwich; On-site; GBP 32,000 - 52,000; Full time

Job summary

Tranquille Care Ltd is recruiting a Quality Improvement Officer to strengthen data quality, management reporting and financial administration within the Quality Improvement Service. You will collaborate with frontline practitioners, managers and partner organisations to analyse complex information, maintain records and produce reports that support decision-making and service improvement.

The role focuses on data integrity, safeguarding governance and responsive business support to ensure quality

Qualifications

• Experience collecting, validating and analysing data for performance reporting.
• Ability to develop and interpret complex management information.
• Strong attention to detail and accuracy in confidential records.
• Experience maintaining information-management systems and records.

Responsibilities

• Data quality and assurance: collect, validate and interpret service data within timescales.
• Performance reporting and analysis: produce MI and dashboards for monitoring.
• Quality improvement: support audits and follow-up actions to improve systems.
• Information management: maintain service-user records and archiving processes.
• Financial administration: process payments, monitor invoices and budgets.
• Purchase orders and payments: create PO against records and expenditures.
• Financial reporting: prepare and present financial findings to management.
• Service-user financial support: assist with bank accounts and payments.
• Administrative support: handle correspondence and signposting enquiries.
• Meetings and coordination: organise meetings, diaries and minutes.
• Governance and information sharing: support statutory reporting and data sharing, ensure compliance.
• Information governance: protect confidential data and adhere to data protection rules.
• Subject access requests: support information requests following procedures.
• Team collaboration: work across teams to complete tasks and share updates.
• Continuous improvement: help develop efficient business support arrangements.

Skills

Data analysis

Data quality assurance

Reporting

Attention to detail

Stakeholder engagement

Tools

Databases

MS Excel

Reporting tools

Job description

Tranquille Care Ltd is recruiting a Quality Improvement Officer to strengthen data quality, management reporting and financial administration within the Quality Improvement Service. You will collaborate with frontline practitioners, managers and partner organisations to analyse complex information, maintain records and produce reports that support decision-making and service improvement.

The role focuses on data integrity, safeguarding governance and responsive business support to ensure quality