Quality Performance Analyst

Provide Community; Colchester; On-site; GBP 32,000 - 42,000; Full time

Job summary

Provide Community is seeking a Quality Performance Analyst to support the Quality Teams by turning quality, safety, risk and experience data into accurate, timely information. The post holder provides routine and ad hoc analysis, maintains reporting processes, supports risk and incident systems, and helps colleagues use information to improve services and patient safety.

You will analyze complex data, identify themes, and produce reports, dashboards and presentations while working with clinical

Qualifications

• Strong analytical and data interpretation skills.
• Experience producing dashboards, reports and scorecards.

Responsibilities

• Turn quality and safety data into accurate, timely information.
• Produce routine and ad hoc analyses, dashboards and presentations.
• Collaborate with clinical, operational teams and commissioners.

Skills

Analytical thinking

Data analysis

Reporting dashboards

Job description

The Quality Performance Analyst supports the Quality Teams, reporting through the Business Support Officer, by turning quality, safety, risk and experience data into accurate, timely and useful information. The post holder provides routine and ad hoc analysis, maintains reporting processes, supports the Group’s risk and incident system, and helps colleagues use information to improve services and patient safety.

Working within agreed procedures and priorities, the post holder manages their own workload, resolves standard data and system issues, and escalates complex, high-risk, novel or policy-sensitive matters to the appropriate senior lead. The role works across services and with internal/external system suppliers, commissioners and national reporting platforms as required.

We are looking for an organised and analytical individual to join the Quality and Safety Team, supporting the delivery of high quality information across quality, risk and patient safety. The postholder will analyse and interpret complex data, identify themes and trends, and produce accurate reports, dashboards, scorecards and presentations. The postholder will work closely with clinical and operational teams, commissioners and senior colleagues, providing quality intelligence and responding to information requests.

The role will also involving supporting risk and incident management systems, national patient safety reporting, audit activity and data quality processes, while identifying and resolving data issues to ensure accurate, reliable and traceable information. There will be a requirement to deliver training and guidance, contribute to improvement projects, develop internal and external relationships, share learning and good practice. The postholder will be confident working independently, using their own initiative to manage competing priorities and deadlines, while maintaining high standards of confidentiality, information governance and data quality.

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A Highly Respected, Award Winning Health And Social Care Provider. We Expect Our Staff To Demonstrate And Uphold Our Values At All Times

Vision: Transforming Lives

Values: Care, Innovation and Compassion

Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men’s Networks.

We welcome applicants from underrepresented groups.

For further details / informal visits contact: Name: Charlotte Phillips Job title: Business Support Officer Email address: [e-mail] Telephone number: 07415 197069