Data-Driven Operations & Reporting Coordinator

Vero HR Ltd; Basingstoke; Presencial; GBP 28.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Office-based in Basingstoke

25 days' annual leave

Discretionary bonus

Death in service 4x salary

Pension contributions 4% employer, 5%”

Employee Assistance Programme

Wellbeing and social events

Descripción de la vacante

Vero HR Ltd is recruiting on behalf of a UK debt recovery and financial services client for a Business Operations Coordinator in Basingstoke. The role focuses on administration, reporting, reconciliation and data quality to support Collections and Recoveries.

You will maintain records, generate MI and dashboards, and help with monthly client reporting. Candidates should be highly organized, analytical and detail-oriented, with strong Excel and data handling skills.

Formación

• Experience in collections or financial services is preferred.
• Strong Excel skills and ability to analyse data.
• Ability to work with large datasets and multiple sources.
• Attention to detail and accuracy.
• Good written and verbal communication.
• Able to work independently while collaborating across teams.
• Knowledge of controls, audit trails and data governance.

Responsabilidades

• Provide administrative support across the Collections and Recoveries function.
• Maintain accurate customer, agreement and portfolio records across systems.
• Support banking, payment administration and reconciliation activities.
• Assist with customer and client invoicing and write-off administration.
• Maintain audit trails, supporting documentation and records.
• Produce regular management information, portfolio reports and dashboards.
• Support monthly client and funding partner reporting requirements.
• Extract, review and reconcile data from multiple systems and tools.
• Use Excel and Power BI to analyse portfolio performance and trends.
• Investigate data discrepancies and support resolution of reporting issues.
• Monitor data quality and identify inconsistencies.

Conocimientos

Data analysis

Attention to detail

Organizational skills

Communication skills

Independent working

Data governance knowledge

Audit trails

Herramientas

Excel

Power BI

Descripción del empleo

Vero HR Ltd is recruiting on behalf of a UK debt recovery and financial services client for a Business Operations Coordinator in Basingstoke. The role focuses on administration, reporting, reconciliation and data quality to support Collections and Recoveries.

You will maintain records, generate MI and dashboards, and help with monthly client reporting. Candidates should be highly organized, analytical and detail-oriented, with strong Excel and data handling skills.