Operations & Reporting Coordinator – Data & Analytics

Vero HR; Basingstoke; Presencial; GBP 30.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days' annual leave + bank holidays

Discretionary bonus scheme

Death in service - 4x annual salary

Pension contributions: 4% employer, 5%

Employee Assistance Programme

Wellbeing and social events

Descripción de la vacante

Vero HR is sourcing a Business Operations Coordinator for a UK debt recovery and financial services client based in Basingstoke. The role supports the Collections and Recoveries function with administration, reporting and data quality tasks.

You will maintain records, support banking and reconciliation activities, and produce MI and dashboards. Strong Excel skills and attention to detail are essential; Power BI experience is advantageous.

Formación

• Strong Microsoft Excel skills.
• Experience producing management information, reporting or operational analysis.
• The ability to work confidently with large datasets and multiple information sources.
• Good written and verbal communication skills.
• The ability to work independently whilst collaborating effectively across teams.

Responsabilidades

• Providing administrative support across the Collections and Recoveries function.
• Maintaining accurate customer, agreement and portfolio records across internal systems.
• Supporting banking, payment administration and reconciliation activities.
• Assisting with customer and client invoicing and write off administration.
• Maintaining clear audit trails, supporting documentation and operational records.
• Producing regular management information, portfolio reports and performance dashboards.
• Supporting monthly client and funding partner reporting requirements.
• Extracting, reviewing and reconciling data from multiple systems and reporting tools.
• Using Excel and Power BI to analyse portfolio performance and trends.
• Investigating data discrepancies and supporting resolution of reporting issues.
• Monitoring data quality and identifying inconsistencies or reporting exceptions.
• Supporting month-end reporting, reconciliation and stakeholder reporting activities.
• Maintaining procedure documents and training guides to support operational consistency.

Conocimientos

Excel

Data analysis

Attention to detail

Organisational skills

Communication

Herramientas

Power BI

Descripción del empleo

Vero HR is sourcing a Business Operations Coordinator for a UK debt recovery and financial services client based in Basingstoke. The role supports the Collections and Recoveries function with administration, reporting and data quality tasks.

You will maintain records, support banking and reconciliation activities, and produce MI and dashboards. Strong Excel skills and attention to detail are essential; Power BI experience is advantageous.