Data-Driven Operational Insights Lead

DWP Digital; Manchester; Hybrid; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Time off volunteering

Be your authentic self at work with 'I

Job summary

DWP Digital in the United Kingdom is seeking an Operational Management Information Developer to use data and insight to shape services that support millions of customers across the UK.

You will develop high-quality management information, dashboards and analytical products using Power BI and SQL, transforming complex data into meaningful insights that support operational and strategic decision making, and you will collaborate with colleagues and senior stakeholders to drive continuous

Qualifications

• Strong analytical skills with the ability to interpret and analyse complex operational data.
• Proven leadership skills with the ability to collaborate, influence stakeholders and drive positive outcomes through data-led insight.
• Experience leading change and service improvement, taking projects from concept to delivery while influencing others to achieve objectives.
• Strong decision-making skills with the ability to interpret complex data, apply sound judgement and make evidence-based recommendations.
• Excellent written and verbal communication skills, with confidence presenting complex findings and recommendations to senior leaders.
• Experience using SQL or similar data manipulation tools, version control such as Git, and Power BI or similar visualisation software.

Responsibilities

• Develop high-quality management information, dashboards and analytical products using tools such as Power BI and SQL.
• Transform complex data into meaningful insights that support operational and strategic decision making.
• Identify trends, measure performance and uncover opportunities to improve service delivery across Universal Credit and Labour Market services.
• Work with operational colleagues, digital teams and senior stakeholders, including Directors and Ministers, to influence decisions through evidence-based analysis.

Skills

Analytical skills

Leadership

Change management

Decision making

Communication

Education

Tools

SQL

Git

Power BI

Job description

DWP Digital in the United Kingdom is seeking an Operational Management Information Developer to use data and insight to shape services that support millions of customers across the UK.

You will develop high-quality management information, dashboards and analytical products using Power BI and SQL, transforming complex data into meaningful insights that support operational and strategic decision making, and you will collaborate with colleagues and senior stakeholders to drive continuous