Data-Driven Campaign Delivery Specialist

Pontoon; Halifax; Hybrid; GBP 65,000 - 101,000; Full time

Job summary

Pontoon is seeking a Campaign Delivery Analyst for Bristol or Halifax, offering hybrid work with 2 days per week on site. The 6-month contract role sits in Data and Analytics Delivery and involves data-driven customer communications across DM, email and SMS.

The role focuses on campaign delivery, data analysis and continuous improvement, working within a cross-functional team to strengthen customer relationships and value.

Qualifications

• Understanding of campaign management principles and processes.
• Experience using SQL or a similar coding language.
• Strong written and verbal communication skills.
• Excellent planning, organisation and time-management capabilities.

Responsibilities

• Campaign Delivery: Support the planning, implementation and execution of customer campaigns using existing tools, including Teradata CIM, in line with the organisation's contact strategy.
• Data Analysis and Personalisation: Use SQL or similar coding language to work with customer data and deliver personalised interactions.
• Continuous Improvement: Enhance campaign processes and interaction portfolio to improve customer experience and efficiency.
• Platform Transformation: Support the transition to new campaign delivery platforms and operating models.
• Planning and Organisation: Manage workloads, delivery plans and coordinate campaign activities to ensure on-time completion.
• Stakeholder Collaboration: Work across teams and identify opportunities to improve outcomes.

Skills

Campaign management

SQL

Communication

Planning

Teamwork

Tools

Teradata CIM

Job description

Pontoon is seeking a Campaign Delivery Analyst for Bristol or Halifax, offering hybrid work with 2 days per week on site. The 6-month contract role sits in Data and Analytics Delivery and involves data-driven customer communications across DM, email and SMS.

The role focuses on campaign delivery, data analysis and continuous improvement, working within a cross-functional team to strengthen customer relationships and value.