Data Centre Technician: 24/7 Operations & Troubleshooting

Amazon Web Services (AWS); Slough; On-site; GBP 30,000 - 40,000; Full time

Job summary

AWS Infrastructure Services is seeking a Data Centre Technician for the Thames Valley region. You will become the primary resolver for your support team and gain hands-on troubleshooting across server hardware, networking, and Linux environments.

You’ll perform routine maintenance, document SOPs, and handle on‑call rotations with rotating shifts and potential after-hours work. Travel up to 10% may be required to cover multiple sites within the region.

Qualifications

• Experience with computer hardware troubleshooting and repair.
• Experience working with Linux operating systems.
• Experience in computer networking.
• Data Centres are 24/7 environments; ability to work rotating shifts, including days/nights and weekends.

Responsibilities

• Troubleshooting of facility and rack-level events within internal SLAs.
• Perform root cause analysis of equipment failures.
• Ensure all safety procedures are adhered to while performing work.
• Respond to off-hour emergency calls per on-call rotation for any one of the region’s sites.
• Fully comply with all physical security procedures and policies.
• Must be commutable to the Thames Valley Region.

Skills

Hardware troubleshooting

Linux OS

Networking

Shift work

Education

Bachelor's degree in IT/CS

Job description

AWS Infrastructure Services is seeking a Data Centre Technician for the Thames Valley region. You will become the primary resolver for your support team and gain hands-on troubleshooting across server hardware, networking, and Linux environments.

You’ll perform routine maintenance, document SOPs, and handle on‑call rotations with rotating shifts and potential after-hours work. Travel up to 10% may be required to cover multiple sites within the region.