Data Centre Team Leader

TGS International Group; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

TGS International Group is seeking an experienced Data Centre Team Leader to manage a 24/7 shift of 4+ Data Centre Operations Engineers in North Acton, London. You will lead MAC activities, hardware deployment, structured cabling and incident resolution, ensuring high availability of critical infrastructure.

Ideal candidates will have data centre experience in banking IT environments, strong leadership, and expertise in cabling, change management and service delivery.

Qualifications

• Experience working in a data centre environment, preferably banking IT.
• Strong leadership and team supervision capabilities.
• Proven ability to manage MAC, BAU and hardware deployment projects.

Responsibilities

• Lead and coordinate a team of 4+ Data Centre Operations Engineers on a 24/7 shift.
• Deliver MAC and BAU works, hardware deployment, cabling and testing.
• Own change records and coordinate server moves across Data Centres.
• Mentor and train new starters and supervise project delivery.
• Manage assets, wiring records and service delivery with stakeholders.

Skills

Team leadership

Data centre experience

MAC / hardware deployment

Structured cabling

Change management

Incident management

Stakeholder management

Mentoring/training

Project delivery

Education

Bachelor's degree in a related field

Tools

ServiceNow

Job description

TGS International Group is currently recruiting for an experienced Data Centre Team Leader to join a leading technology and infrastructure organisation supporting a major client Data Centre environment in North Acton.

This is a hands-on leadership position responsible for coordinating a team of Data Centre Operations Engineers while also supporting the delivery of Moves, Adds & Changes (MAC), Business as Usual (BAU), hardware deployment, structured cabling and break/fix activities.

The successful candidate will have strong Data Centre experience, ideally within a banking IT environment, alongside proven team leadership and structured cabling expertise.

The Role

As a Data Centre Team Leader, you will:

• Lead and coordinate a team of 4+ Data Centre Operations Engineers working on a 24/7 shift rotation.
• Coordinate day-to-day Data Centre operations and engineering activities.
• Deliver and oversee Moves, Adds & Changes (MAC) and BAU works.
• Build equipment racks and carry out copper and fibre patching.
• Install SFP modules and server/network hardware.
• Complete connectivity testing following hardware installations.
• Own and manage change records for installations and server moves.
• Support server relocations within and between Data Centres.
• Carry out hardware swaps, decommissions and equipment disposals.
• Respond to break/fix incidents and assist with hardware troubleshooting.
• Perform daily Data Centre health checks and walkthroughs.
• Monitor and report issues relating to PDUs, HVAC, RPPs and server alerts.
• Maintain accurate asset, cabling and inventory records.
• Manage IT asset records and tickets through ServiceNow.
• Coordinate third-party access, Smart Hands requests, deliveries and collections.
• Work closely with the Data Centre Manager and Service Delivery teams to improve operational processes.
• Mentor and train new starters and support training sign-offs.
• Lead and supervise shift activities and special projects where required.

What We're Looking For

• Previous experience working within a banking IT environment.
• Strong experience working within a Data Centre MAC / hardware deployment environment.
• Extensive structured cabling experience, including installation, fault finding and testing using Fluke equipment.
• Strong knowledge of structured cabling standards and cable types, including FTP, UTP and optical fibre.
• Previous experience leading or supervising Data Centre teams.
• Experience managing third parties and third-party services.
• Strong understanding of asset management and ticketing systems.
• Experience with ServiceNow would be highly advantageous.
• Strong understanding of change management and service delivery processes.
• Experience mentoring and training engineers.
• Ability to manage incidents, escalations and project delivery in a large-scale environment.
• Strong organisational, prioritisation and multitasking skills.
• Proactive, detail-oriented and able to work independently and as part of a team.
• Strong communication and stakeholder management skills.

Qualifications & Desirable Experience

The following would be advantageous:

• CompTIA Server+
• CompTIA Network+
• CCNA Data Centre
• CDCMP
• ITIL Foundation / Expert

Why This Opportunity?

This is an excellent opportunity for an experienced Data Centre Engineer or Team Leader to take on greater responsibility within a large-scale, highly structured Data Centre environment.

You’ll have the opportunity to combine hands-on technical work with team leadership, supporting critical infrastructure, hardware deployment, structured cabling, incident management and service delivery.