Data Centre Specialist

Axiom Technologies; Stirling; On-site; GBP 28,000 - 36,000; Full time

Job summary

Axiom Technologies is seeking an on-site IT support technician to deliver hands-on data center assistance, from server installations to routine maintenance. This role requires coordination with remote engineers, on-call responsiveness, and strong attention to asset inventories.

You will handle hardware, network cabling, and documentation, while liaising with vendors for installations and replacements. This position demands physical work and shift flexibility in the Stirling area.

Qualifications

• Diploma or Bachelor's degree in IT, Electronics, or related field.
• At least 2 years of experience in a data center or field support.
• Knowledge of server hardware and storage systems.
• Familiarity with Ethernet and fiber cabling and patch panels.
• Experience with remote management tools (iDRAC, iLO, IPMI).
• Good communication and teamwork skills.
• Ability to work in a physically demanding environment.
• Willingness to work shifts and be on-call.

Responsibilities

• Rack and install servers, switches, routers, and other IT equipment.
• Perform power cycling and basic hardware diagnostics.
• Install, replace, or upgrade hardware components.
• Assist with firmware updates and remote management configuration.
• Decommission and remove old hardware.
• Install and patch network cables; troubleshoot connectivity.
• Report status and hardware errors to remote team.
• Maintain asset inventory and update rack layouts and diagrams.

Skills

Server hardware

Storage systems

Ethernet & fiber cabling

Patch panels

Remote management tools

Communication & teamwork

On-call work

Education

Diploma or Bachelor's in IT

Tools

iDRAC/iLO/IPMI

Job description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website at www.axiomtechnologies.com for more information about what we do.

We are seeking a capable resource to coordinate a range of activities, from simple tasks to more complex plans. This role will provide on-site/on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate manner to ensure optimal service delivery.

Key Responsibilities

1. Hardware & Server Support

• Rack and install servers, switches, routers, and other IT equipment.
• Perform power cycling and basic hardware diagnostics.
• Install, replace, or upgrade components such as hard drives, RAM, and server blades.
• Assist with firmware updates and remote management configuration.
• Decommission and remove old hardware.

2. Network Support

• Install and patch Ethernet and fiber optic cables.
• Troubleshoot physical network connectivity issues.
• Replace fiber patch cords and work with patch panels.
• Install and test wireless access points.

3. Remote Hands Support

• Act as the on-site technician for remote IT teams.
• Execute instructions from remote engineers.
• Report server status, LED indicators, console messages, and hardware errors.
• Perform visual and physical inspections.

4. Backup & Media Management

• Handle backup tape loading and unloading.
• Resolve tape library (ATL) and media-related issues.

5. Vendor & Facility Coordination

• Coordinate with hardware vendors for installations and replacements.
• Work with security and facilities teams for rack moves and maintenance.
• Conduct site surveys for power, cooling, and cabling requirements.

6. Documentation

• Maintain asset inventory.
• Label and organize cables according to standards.
• Update rack layouts, network diagrams, and power/cooling documentation.
• Report status and abnormalities to the remote support team.

Required Skills

• Diploma or Bachelor's degree in IT, Electronics, or a related field.
• At least 2 years of experience in a data center or field support.
• Knowledge of: Server hardware
• Storage systems
• Ethernet and fiber cabling
• Patch panels
• Remote management tools (such as iDRAC, iLO, or IPMI)
• Good communication and teamwork skills.
• Ability to work in a physically demanding environment.
• Willingness to work shifts and be on-call.