Data Analyst Sales Operations

EF Recruitment; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Sales Operations Data Analyst to enhance data capabilities across various global markets. This pivotal role focuses on improving customer success and elevating customer experiences. Candidates should have over 8 years of experience in Data Analytics, SQL proficiency, and familiarity with dashboarding tools. The role is hybrid based in Central London and comes with benefits such as free breakfast and a long contract.

Benefits

Long contract

Hybrid role

Free breakfast

Qualifications

• 8+ years of experience in Data Analytics or Data Science.
• Proficiency in SQL for data extraction and transformation.
• Experience with dashboarding tools like Tableau or Qlik.

Responsibilities

• Build core data capabilities across global markets.
• Improve customer success and impact on customer experience.
• Support service delivery in a hybrid role.

Skills

Data Analytics

SQL proficiency

Tableau or similar visualization tools

Big data tools familiarity

Tools

Snowflake

Databricks

Spark

Job description

Our client an award winning SaaS organisation is seeking an experienced Sales Operations Data Analyst focusing on building core data capabilities across multiple global regions and markets. You'll play a pivotal role in improving customer success and driving impact across Customer Experience, Digital Experience and Service Delivery.

Central London location, hybrid, 10 month contract.

Required Skills

• 8+ years of experience in Data Analytics or Data Science, ideally with exposure to Customer Success, Operations, or Digital Experience domains.
• Proficiency in SQL for data extraction, transformation, and pipeline development.
• Experience with dashboarding and visualization tools (Tableau, Qlik, or similar).
• Familiarity with big data tools (Snowflake, Databricks, Spark) and ETL processes.

Useful experience

• Python or R for advanced analytics, automation, or experimentation support.
• Knowledge of statistical methods and experimentation (A/B testing) preferred.
• Machine learning and Generative AI experience is a plus.
• Experience working with call centre and/or sales operations.

Benefits

• Long contract
• Hybrid role
• Free breakfast