Administrator

Royal Surrey NHS Foundation Trust; Aldershot; On-site; GBP 19,000 - 27,000; Full time

Job summary

Royal Surrey NHS Foundation Trust is seeking an Administrator (Band 4) to join the Flexi-Bank at Aldershot Centre for Health. The post is a 3-month bank contract, Monday to Friday, 9am-5pm, 37.5 hours per week, with work location in Aldershot, Hampshire.

You will act as the admin lead for the team, supervise Band 2 and 3 staff, coordinate with Band 5 colleagues, and support EMIS/SystmOne systems, minute-taking, referrals, appointments, and data quality across PCNs.

Qualifications

• NVQ Level 4 in Business Admin or equivalent is required.
• 4 years’ experience of clerical and administrative work requiring a high degree of accuracy.
• Experience with NHS policies and procedures is desirable.

Responsibilities

• Lead the admin team and provide supervision to Band 2 and 3 administrators.
• Support EMIS/SystmOne systems and maintain accurate patient records.
• Take and transcribe meeting minutes and process referrals and appointments.
• Ensure data quality and assist with data extraction for reporting.

Skills

Administrative support

Clerical skills

Data entry

Education

NVQ Level 4 in Business Admin or equivalent

Tools

EMIS/SystmOne

Job description

Main area Administrator Grade Band 4 Contract Bank: 3 months (Weekdays, 09:00 – 17:00) Hours Flexible working - 37.5 hours per week (Monday - Friday 9 AM to 5 PM) Job ref 384-SM-Admin-B4

Employer Royal Surrey NHS Foundation Trust Employer type NHS Site Aldershot Centre for Health Town Aldershot, Hampshire Salary £16.73 Per hour Salary period Hourly Closing 12/11/2026 23:59

Administrator

Band 4

Job overview

Important Information for Applicants: This vacancy is for Surrey and Borders Partnership NHS Foundation Trust (SaBP).

This role is offered through Flexi-Bank, a collaborative temporary staffing service delivered in partnership between Surrey and Borders Partnership NHS Foundation Trust and Royal Surrey NHS Foundation Trust. Royal Surrey NHS Foundation Trust acts as the host provider and manages the recruitment, onboarding and administrative processes on behalf of Surrey and Borders.

Please note that although Royal Surrey NHS Foundation Trust branding may appear on this advert and within the recruitment system, successful applicants for this vacancy will undertake bank shifts for Surrey and Borders Partnership NHS Foundation Trust.

Work Location: Aldershot Centre for Health, Hospital Hill, Aldershot, Hampshire, GU11 1AY

Why join Flexi ‑ Bank?

Work flexibly – choose shifts that suit your lifestyle and availability

Access more opportunities – pick up shifts across mental health and community

Get paid fairly and on time – competitive rates and fast access to earnings through Stream

Stay supported – benefit from training, development and guidance from our dedicated Temporary Staffing Team

Main duties of the job

Surrey and Borders is looking for someone To act as the admin lead for the team ensuring day to day supervision of band 2 and 3 administrators workload. Providing supervision and development to other members of the administration team in conjunction with Band 5 administrators, where appropriate.

Work Location: Aldershot Centre for Health, Hospital Hill, Aldershot, Hampshire, GU11 1AY

Working Pattern: Monday to Friday from 9AM to 5 PM

Working for our organisation

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.

Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.

For international travel, both Gatwick and Heathrow airports are nearby.

Would you like to work in an organisation that sits in the top 10 best NHS Mental Health, Learning Disability and Community Services Trusts to work for? This ranking is based on staff feedback in the 2023 NHS Staff Survey.

Detailed job description and main responsibilities

• · To hold a leadership role with supporting the GPimhs/MHICS leadership team in representing administrators’ views
• · To be a nominated champion user for the Interim Tactical Solution (ITS)/EMIS/SystmOne clinical record systems
• · To conduct administrator system audits for the local PCNs and provide data as required.
• · Provide cover for other colleagues in the admin team as required for short absences due to annual leave or sickness.
• · Take and transcribe a wide range of meeting minutes in an accurate and timelymanner
• · Receive and process referrals to the relevant clinician and ITS/EMIS/SystmOne
• · Update case notes on patient record ITS/EMIS/SystmOne asrequired
• · Monitor annual leave requests and sickness absence for manager, asrequired
• · Extract data from data warehouses i.e.,DART
• · Type up reports incorporating graphics and tables asrequired
• · Type all letters dictated or provided by theteam and nearby PCNs
• · Book appointments on the patient record system for clinics and individualconsultations
• · Answer telephone calls and relay any messages in a timelymanner
• · Creating bespoke documents for the team, such as leafletsetc.
• · Arrange team events, asrequired
• · Monitor data quality of administrativeinput

Person specification

Qualifications

• NVQ Level 4 in Business Admin or equivalent experience (4 years)

Experience

• 4 years’ experience of clerical and administrative work requiring a high degree of accuracy and working in accordance with policies/procedures

Knowledge

• SystmeOne

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.