Cycle Technician: Service, Repair & Customer Excellence

Halfords; East Hyde; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Store discount 25%

Employee discount up to 50%

Cycle to Work scheme

Health Cash Plan

Life Assurance

Uniform

Wagestream access

Job summary

Halfords is hiring a Bike Service Assistant to deliver market-leading cycle service and repair. You'll work on a range of cycles and help customers find and maintain their dream bike, carrying out most service tasks and supporting the team to keep high quality standards.

Experience in retail or cycle services is ideal, but practical skills and a passion for bikes plus strong customer service can get you started. We offer extensive training and progression paths across Retail and the Group.

Qualifications

• Experience of service, building and repair across a range of cycles.
• Experience delivering great customer service in retail or cycle services environment.
• Ability to share expertise with others.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Carry out service and repair work across a range of cycles.
• Help develop other team members.
• Assist customers in finding and maintaining their dream bike.
• Support the team in achieving high quality standards and sales targets.

Skills

Cycle repair

Customer service

Retail experience

Sales targets

Team collaboration

Weekend availability

Job description

Halfords is hiring a Bike Service Assistant to deliver market-leading cycle service and repair. You'll work on a range of cycles and help customers find and maintain their dream bike, carrying out most service tasks and supporting the team to keep high quality standards.

Experience in retail or cycle services is ideal, but practical skills and a passion for bikes plus strong customer service can get you started. We offer extensive training and progression paths across Retail and the Group.