Customs Team Lead — Compliance, Leadership & KPIs

Kühne + Nagel; Dale Abbey; Presencial; GBP 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension scheme

Route 2 Rewards scheme

Employee assistance programme

Forces-friendly employer

Descripción de la vacante

Kuehne+Nagel is seeking a Customs Specialist to optimise logistics and lead a dedicated customs team in the UK. You will manage import/export declarations, ensure compliance with HMRC regulations, and drive service excellence for a portfolio of customers.

The Team Lead will coach staff, monitor KPIs, and collaborate with internal stakeholders to deliver accurate, timely customs processing while supporting strategic initiatives and continuous improvement.

Formación

• Proven experience in customs brokerage.
• Experience in leading or supervising a team.
• Strong knowledge of UK customs regulations and licensing.
• Proficient with customs systems and reporting tools (CDS, JSM, Excel, Cargowise).
• Excellent written and verbal communication.

Responsabilidades

• Lead, motivate, and develop a team of customs specialists.
• Oversee accurate and timely processing of import/export declarations.
• Ensure compliance with HMRC regulations and licensing requirements.
• Monitor KPIs and SLAs and drive continuous improvement.
• Act as main contact for internal and external stakeholders.
• Support internal and external audits with documentation.

Conocimientos

Team leadership

Customs brokerage

UK customs regulations

Stakeholder management

Problem solving

Herramientas

CDS

JSM

Excel

Cargowise Customs

Descripción del empleo

Kuehne+Nagel is seeking a Customs Specialist to optimise logistics and lead a dedicated customs team in the UK. You will manage import/export declarations, ensure compliance with HMRC regulations, and drive service excellence for a portfolio of customers.

The Team Lead will coach staff, monitor KPIs, and collaborate with internal stakeholders to deliver accurate, timely customs processing while supporting strategic initiatives and continuous improvement.