Customs Team Lead - Compliance & Growth (Flexible)

Kuehne + Nagel; Hemington; On-site; GBP 48,000 - 75,000; Full time

Benefits offered by this job

26 days holidays

Bank holidays

Volunteering days

Life Assurance

Pension scheme

Personal development program

Flexible working

Refer a friend scheme

Job summary

Kuehne + Nagel are recruiting for the Customs Team Lead to manage a dedicated customs team responsible for delivering compliant, efficient, and customer-focused brokerage services. You will drive performance and act as a liaison between internal stakeholders and customers to ensure timely processing of declarations.

The role emphasizes regulatory adherence, operational excellence, and strong customer relationships, with a focus on risk mitigation and continuous improvement in a fast-paced

Qualifications

• Proven experience in customs brokerage.
• Strong understanding of UK customs regulations, including special procedures and licensing requirements.
• Experience leading a team in a fast-paced, compliance-driven environment.
• Comfortable using customs systems, ticketing platforms, and reporting tools.

Responsibilities

• Lead and manage a customs team delivering compliant brokerage services.
• Oversee import/export declarations in HMRC compliance.
• Monitor KPIs and service levels; drive continuous improvement.
• Coach and develop team members; liaise with internal/stakeholders and customers.

Skills

Customs brokerage

Team leadership

UK customs regulations

Interpersonal skills

Tools

CDS

JSM

Excel

Cargowise Customs

Job description

Kuehne + Nagel are recruiting for the Customs Team Lead to manage a dedicated customs team responsible for delivering compliant, efficient, and customer-focused brokerage services. You will drive performance and act as a liaison between internal stakeholders and customers to ensure timely processing of declarations.

The role emphasizes regulatory adherence, operational excellence, and strong customer relationships, with a focus on risk mitigation and continuous improvement in a fast-paced