Customs Clearance Clerk

PSM Recruitment Ltd; Whitfield; On-site; GBP 24,000 - 32,000; Full time

Job summary

PSM Recruitment Ltd is seeking an experienced Customs Clearance Clerk for a day shift in Whitfield, Dover. You will create customs documentation and oversee clearance status for road, Channel crossings, and air freight operations.

The role requires prior customs clerk experience, proficiency with customs software, and a solid understanding of relevant laws and HMRC rules. The position is based in Whitfield with standard weekday hours.

Qualifications

• Previous experience as a customs clerk is essential.
• Experience of using customs software is essential.
• Good understanding of the law and regulations surrounding customs clearance requirements.

Responsibilities

• Preparation and processing of import/export customs declarations and clearance.
• Customs import/export entry checking.
• Deal with all enquiries and queries relating to customs procedures, tariff classifications, duty rates and other documentation requirements.
• Interact with customers face-to-face or by telephone/email in a professional manner.
• Liaise with importers/exporters and others to obtain information for import/export entries.
• Deal with any customs related complaints.
• Maintain data integrity on all systems.
• Liaise with key customs partners.
• Support and advise all customers ensuring HMRC and other bodies requirements are met.

Skills

Customs clearance knowledge

Regulatory compliance understanding

Customer communication

Tools

Customs software

Job description

PSM Recruitment are seeking an experienced Customs Clearance Clerk for the day shift based in Whitfield, Dover.

Your role will be to create customs documentation and oversee successful and correct customs clearance status of traffic, moving via road through the Channel Straits and also by air freight and air charter.

Key Responsibilities

• Preparation and processing of import/export customs declarations and clearance


• Customs import/export entry checking


• Deal with all enquiries and queries quickly and efficiently relating to customs procedures, tariff classifications, duty rates and any other documentation requirements


• Interact with customers, both face-to-face or by telephone/email in a professional and courteous manner


• Liaise with importers/exporters and others to obtain mandatory information for import and export entries


• Deal with any customs related complaints


• Maintain data integrity on all systems


• Liaise with key customs partners


• Support and advise all customers whilst ensuring the company is fully compliant with the requirements of HMRC and other relevant bodies

Candidate Experience

• Previous experience as a customs clerk is essential


• Experience of using customs software is essential


• Good understanding of the law and regulations surrounding customs clearance requirements


• Experience in road transport, logistics or haulage is desirable

Location Whitfield, Dover

Hours Monday to Friday, 9.00am to 6.00pm

Salary, competitive DOE. plus benefits