Customs Clerk

Trapeze Recruitment Services Ltd; Dover; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

30 days holiday

Pension

On-site parking

Perkbox

Life insurance

Company uniform

Staff parking

Supportive team

Job summary

Trapeze Recruitment Services Ltd is seeking a Customs Declarations Officer to prepare import/export declarations and ensure timely, compliant clearance for shipments across road and air freight operations. The role emphasizes accuracy, teamwork and adherence to HMRC requirements.

The ideal candidate will have at least 3 years CDS experience, strong communication skills and the ability to work calmly under pressure while meeting strict deadlines within a supportive team.

Qualifications

• Minimum 3 years proven experience in creating and submitting declarations through CDS.

Responsibilities

• Prepare and process import/export customs declarations and clearance.
• Check customs import/export entries.
• Handle enquiries on procedures, tariff classifications, duty rates and documentation.
• Interact with customers in person, by phone or email professionally.
• Liaise with importers/exporters to obtain information for entries.
• Address customs-related complaints.
• Maintain data integrity on systems.
• Liaise with key customs partners.
• Advise customers to ensure HMRC compliance.

Skills

CDS experience

Team player

Communication

Work under pressure

Job description

In this role, you will be responsible for preparing accurate customs documentation and ensuring the timely, compliant and successful customs clearance of shipments. You will support a diverse range of transport operations, including road freight moving through the Channel Straits, as well as air freight and air charter services.

The hours of work are Monday to Friday, 9.00am to 6.00pm

General duties to include:

• Preparation and processing of import/export customs declarations and clearance
• Customs import/export entry checking
• Deal with all enquiries and queries quickly and efficiently relating to customs procedures, tariff classifications, duty rates and any other documentation requirements
• Interact with customers, both face-to-face or by telephone/email in a professional and courteous manner
• Liaise with importers/exporters and others to obtain mandatory information for import and export entries
• Deal with any customs related complaints
• Maintain data integrity on all systems
• Liaise with key customs partners
• Support and advise all customers whilst ensuring the company is fully compliant with the requirements of HMRC and other relevant bodies

Key Skills and Experience:

• Must have at least 3 years proven experience in creating and submitting declarations through CDS.
• Must have the ability to work well as part of a team but also to be able to work under your own initiative.
• Good communication skills.
• The ability to work calmly under pressure whilst adhering to strict timelines.

Benefits:

• 30 days holiday per annum (including bank holidays)
• Pension
• On-site parking and discounted food
• Perkbox discount platform (this includes the EAP and wellness)
• Life insurance (on completion of probation)
• Staff parking and discounted food
• Company uniform provided
• Get to be part of a supportive team

Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained