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HR GO Recruitment; Dover; On-site; GBP 24,000 - 32,000; Full time

Job summary

HR GO Recruitment in Dover is seeking an experienced Customs Clearance Clerk to support end-to-end clearance activity on a rolling days and nights rota.

You will produce and check customs documentation, ensure entries are accurate in customs software and internal systems, and liaise with hauliers, suppliers and authorities to keep freight moving compliantly.

The role requires attention to detail and a solid understanding of customs processes, with a calm, clear communication style under pressure.

Qualifications

• Proven experience in a Customs Clearance/Customs Admin role (import/export).
• Strong understanding of customs processes and compliance requirements.
• Excellent attention to detail and confidence working with documentation and systems.
• Clear communicator with a calm, solutions-focused approach under pressure.
• Able to work a rolling rota including 12-hour day/night shifts.

Responsibilities

• Produce and check Customs documentation to ensure compliant, on-time clearance
• Ensure entries are completed accurately in Customs software and internal systems
• Provide responsive support to internal teams, customers and authorities, resolving queries efficiently
• Work closely with hauliers, suppliers and external stakeholders to keep freight moving
• Monitor live shipment activity and take ownership of exceptions to minimise disruption
• Maintain strong knowledge of current Customs procedures and compliance requirements
• Collaborate with the wider team to deliver a seamless end-to-end clearance process

Skills

Customs clearance

Documentation

Attention to detail

Communication

Tools

Customs software

Job description

Ready to join a fast-paced customs operation supporting time-critical freight movements through Dover. If you're detail-driven, confident with customs documentation, and thrive in a team that keeps goods moving compliantly and efficiently, this could be your next step.

We're looking for an experienced Customs Clearance Clerk to support end-to-end clearance activity, working a rolling rota across days and nights.

Key responsibilities

• Produce and check Customs and supporting documentation to ensure compliant, on-time clearance
• Ensure all entries are completed accurately in Customs software and internal systems
• Provide responsive support to internal teams, customers and authorities, resolving queries efficiently
• Work closely with hauliers, suppliers and external stakeholders to keep freight moving
• Monitor live shipment activity and take ownership of exceptions to minimise disruption
• Maintain strong knowledge of current Customs procedures and compliance requirements
• Collaborate with the wider team to deliver a seamless end-to-end clearance process

Required experience & skills

• Proven experience in a Customs Clearance/Customs Admin role (import/export)
• Strong understanding of customs processes and compliance requirements
• Excellent attention to detail and confidence working with documentation and systems
• Clear communicator with a calm, solutions-focused approach under pressure
• Able to work a rolling rota including 12-hour day/night shifts

All applicants will be assessed solely on their suitability for the role, without regard to age, gender, disability, ethnicity, religion, belief, or sexual orientation.