Customs And Operations Clerk

Hupsoo; Rawreth; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Generous holiday allowance

Competitive salary and benefits

Recognition awards and incentives

Real career opportunities

Team bonding opportunities and events

Job summary

Hupsoo Ltd in Wickford is seeking a Customs and Operations Clerk to support import/export customs and operations. The role entails handling customs entries, liaising with stakeholders, and keeping clients informed of shipment progress.

The successful candidate will understand international trade, stay updated on regulation changes, and promote our core values within a fast-paced team. A strong service mindset and collaborative approach are essential.

Qualifications

• Understanding of international trade and customs processes.
• Strong organisational skills and ability to prioritise multiple tasks.
• Proactive, dynamic, and willing to take responsibility.
• Excellent communication skills both written and verbal.
• Experience with a customs broker, freight forwarder or company with international trade is preferred.

Responsibilities

• Completing customs entries for both imports and exports.
• Managing customs enquiries and audits, liaising with relevant internal and external stakeholders as necessary.
• Be aware of legislation and changes in regulation impacting customs processes.
• Monitor the Customs duty/VAT deferment statements to ensure that all deferred amounts are correct and that guarantee limits are not exceeded.
• Tracking import shipments and providing timely shipment updates to clients.
• Organising collections and deliveries.
• Learn all aspects of the import and export process;
• Obtain and communicate, internally and externally, all necessary information to ensure correct measures are in place and customer needs are met;
• Liaise between Hauliers, Suppliers and agents to obtain up to date shipment information.
• Ensure customers are fully informed of the progress of their shipments;
• Provide transport companies with the relevant information to ensure customer delivery requirements are met;
• Ensure correct documentation is on file and act accordingly as set out in the instructions;
• Maintain all files ensuring they are costed and billed correctly in accordance with procedures provided by management;
• Cover the export operations when required;
• Any other duties as required by management for the smooth and efficient operation of the department;and
• Complete all related apprenticeship work as required.

Skills

International trade knowledge

Organisational skills

Proactivity

Communication skills

Experience with customs brokers

Job description

Customs and Operations Clerk

Mon - Friday - 9:00 - 17:00 (7 hours per day) 1 hour unpaid lunch.

Our client is currently recruiting for a Customs and Operations Clerk to join their growing team based in Wickford, supporting import/export customs and import operations.

The customs team are responsible for ensuring that all import and export activities of the organisation are handled in accordance with all national and international regulations and controls. As a Customs and Operations Clerk, you'll become an integral part of a close-knit team that supports the daily movement of goods across borders and be involved in import operations; arranging deliveries and providing a high level of customer service to their clients.

the successful candidate would need to be able to promote and implement the companies core values making sure the teams you work with are all included. The key to success in the workplace is to work hard but have fun along the way.

Main Duties and Responsibilities

• Completing customs entries for both imports and exports.
• Managing customs enquiries and audits, liaising with relevant internal and external stakeholders as necessary.
• Be aware of legislation and changes in regulation impacting customs processes.
• Monitor the Customs duty/VAT deferment statements to ensure that all deferred amounts are correct and that guarantee limits are not exceeded.
• Tracking import shipments and providing timely shipment updates to clients.
• Organising collections and deliveries.
• Learn all aspects of the import and export process;
• Obtain and communicate, internally and externally, all necessary information to ensure correct measures are in place and customer needs are met;
• Liaise between Hauliers, Suppliers and agents to obtain up to date shipment information.
• Ensure customers are fully informed of the progress of their shipments;
• Provide transport companies with the relevant information to ensure customer delivery requirements are met;
• Ensure correct documentation is on file and act accordingly as set out in the instructions;
• Maintain all files ensuring they are costed and billed correctly in accordance with procedures provided by management;
• Cover the export operations when required;
• Any other duties as required by management for the smooth and efficient operation of the department; and
• Complete all related apprenticeship work as required.

Essential requirements

• Understanding of international trade and customs processes.
• Strong organisational skills and ability to prioritise multiple tasks.
• Proactive, dynamic, and willing to take responsibility.
• Excellent communication skills both written and verbal.
• Experience with a customs broker, freight forwarder or company with international trade is preferred

What's in it for you

• Generous holiday allowance which rises with service
• Competitive salary and benefits
• Recognition awards and Incentives
• Real career opportunities
• Team bonding opportunities and events
• To be part of a fast-moving exciting company with a great team of people
• And much more…

You will need to live and breathe our values and be able to work in a fast-moving environment with a great team of people. This role needs an innovative and agile approach to constantly implement change and improve the operation.

You'll enjoy working collaboratively with a dedicated focus on driving results. You will be resilient - accepting and learning from mistakes and building future solutions. You will embrace an inclusive working environment and be committed to acting with integrity and honesty in everything you do.

Delivering your potential.

Hupsoo Ltd operates as an employment business and is an equal opportunities employer.

We are a member of the Recruitment and Employment Confederation (REC) and fully committed to the principles of equality, diversity, and inclusion in all areas of recruitment.

We adhere to the Equality Act 2010 and welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

All candidates are considered on the basis of their skills, experience, and suitability for the role