Customs Operations Supervisor

Right Now Group; Slough; On-site; GBP 38,000 - 45,000; Full time

Job summary

Right Now Group are recruiting for a Customs Operations Supervisor to join an established transport and logistics business based in Colnbrook. This hands-on supervisory role oversees a six-person team and focuses on UK and Europe road freight customs, coordinating workloads and ensuring accurate driver paperwork and documentation.

The role offers full training on customs procedures and company systems, with standard hours 09:00–18:00, Monday to Friday, and a permanent, full-time position in

Qualifications

• Previous supervisor or team-leader experience.
• Strong people management and team leadership skills.
• Experience in Road Freight, Transport, Logistics or Customs would be highly advantageous.
• Willingness to learn and develop knowledge of Road Freight Customs procedures.

Responsibilities

• Supervise and support a team of six.
• Coordinate daily workloads and allocate tasks across the Customs operation.
• Oversee Road Freight Customs activity for inbound and outbound movements.
• Prepare and manage driver paperwork for vehicles travelling between the UK and Europe.
• Ensure all relevant Customs and transport documentation is complete and accurate.
• Oversee the preparation of full pre-alert packages.
• Ensure documentation is completed within required deadlines.
• Coordinate with drivers, customers, suppliers and internal operational teams.
• Monitor inbound and outbound road freight movements.
• Prioritise workloads depending on daily operational requirements.
• Support the team with operational and documentation queries.
• Ensure Customs processes and company procedures are followed correctly.
• Support staff training and development.
• Identify and resolve operational issues as they arise.
• Maintain high standards of accuracy across the department.
• Ensure daily operations run smoothly and deadlines are consistently achieved.

Skills

Supervisory leadership

People management

Operational management

Road freight knowledge

Communication skills

Attention to detail

Job description

Right Now Group are recruiting for a Customs Operations Supervisor to join an established transport and logistics business based in Colnbrook .

This is a hands-on supervisory position with a strong focus on Road Freight Customs , overseeing a team of six and supporting the daily movement of inbound and outbound vehicles between the UK and Europe . You will be responsible for coordinating workloads across the team, overseeing Customs and transport documentation, preparing full pre-alert packages and ensuring driver paperwork is completed accurately and on time.

Previous Customs experience is advantageous but not essential . The business is particularly interested in candidates with strong supervisory, team-leading or operational experience , with full training available on Customs procedures and company systems.

Key Responsibilities of a Customs Operations Supervisor

• Supervise and support a team of six
• Coordinate daily workloads and allocate tasks across the Customs operation
• Oversee Road Freight Customs activity for inbound and outbound movements
• Prepare and manage driver paperwork for vehicles travelling between the UK and Europe
• Ensure all relevant Customs and transport documentation is complete and accurate
• Oversee the preparation of full pre-alert packages
• Ensure documentation is completed within required deadlines
• Coordinate with drivers, customers, suppliers and internal operational teams
• Monitor inbound and outbound road freight movements
• Prioritise workloads depending on daily operational requirements
• Support the team with operational and documentation queries
• Ensure Customs processes and company procedures are followed correctly
• Support staff training and development
• Identify and resolve operational issues as they arise
• Maintain high standards of accuracy across the department
• Ensure daily operations run smoothly and deadlines are consistently achieved

Skills & Experience Required for a Customs Operations Supervisor

• Previous Supervisor, Team Leader or operational management experience
• Strong people management and team leadership skills
• Experience within Road Freight, Transport, Logistics or Customs would be highly advantageous
• Previous Customs experience is beneficial but not essential
• Knowledge of UK and European road freight movements would be advantageous
• Confident managing workloads and setting daily priorities
• Strong organisational and communication skills
• Excellent attention to detail
• Comfortable working with transport and Customs documentation
• Confident communicating with drivers, customers, suppliers and internal teams
• Able to work effectively within a busy, deadline-driven operation
• Confident using computer systems and learning new software
• Strong operational problem-solving skills
• Willingness to learn and develop knowledge of Road Freight Customs procedures
• Reliable, professional and comfortable taking ownership of the day-to-day operation

Salary & Benefits for a Customs Operations Supervisor

• Salary £38,000 - £45,000 depending on experience
• Monday to Friday
• 09:00 - 18:00
• Permanent, full-time position
• Based in Colnbrook
• Supervising an established team of six
• Strong focus on UK and European Road Freight Customs
• Full training in Customs procedures and company systems
• Opportunity to develop specialist Customs knowledge
• Long-term career development within an established transport and logistics operation

Suitable candidates will be contacted within 24 hours.