Customs Clearance Clerk - Shift position

cargo-partner GmbH

Manchester

On-site

GBP 21,000 - 27,000

Full time

14 days+

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Benefits offered by this job

25 days holiday

Private healthcare

Free parking

Newly refurbished Manchester Airport:

Job summary

cargo-partner are recruiting a Customs Clearance Clerk to join our Manchester Airport branch, coordinating import and export customs services within a supportive team. You will receive extensive internal and external training on customs legislation and foreign trade, with opportunities for career progression in a true international logistics business.

The role requires willingness to work 1 in 3 weekends with Friday off and Sundays paid at 2x, and offers a friendly, globally connected work

Qualifications

Knowledge of import/export laws and regulations.
Meticulous and detail‑oriented to ensure accuracy in documentation and compliance.
Excellent verbal and written communication skills for effective interaction with stakeholders.
Strong organisational abilities to manage multiple shipments and tasks simultaneously.
Ability to identify and resolve issues promptly.

Responsibilities

Manage multiple customs inboxes to coordinate with clients and brokers to ensure documentation is delivered within KPIs.
Create customs clearance documents using data from customer documents and ensure compliance with regulations.
Communicate via phone and email to resolve shipment issues or discrepancies and submit amendments when needed.
Create CHED, T1, GMR, SPOT jobs for documentation and billing as required.
Calculate tariffs and duties and bill customs charges and outlay fees.

Skills

Customs regulations

Attention to detail

Communication skills

Organizational skills

Problem solving

Computer proficiency

Tools

SPOT

TRAFF

Thyme IT

Government Gateway

Destin8

CNS

Microsoft Office

Job description

Are you looking to kick-start your career with a growing global business?

For over 40 years, we have served our clients with our Air, Ocean, Road, and Warehousing portfolio and we have enjoyed another very successful year at cargo-partner having strengthened our global position by joining the Nippon Express Group.

We are growing our UK team and now recruiting a Customs Clearance Clerk to join our Manchester Airport branch where you will be responsible within a team to coordinate and organise the full range of import and export customs services. You will receive extensive internal and external training as well as an online training for customs legislation and foreign trade, giving you the skills required to build a successful career in the freight forwarding industry.

*Please note any applicants must be happy with working 1 in every 3 weekends - on these weekends they will have Friday off and Sundays will be paid at 2x*

At cargo-partner, we believe in comprehensive training, loyalty, and internal promotion to help our staff reach their full potential and our operations management team are there to support you in your personal development and give you the tools to build a successful career in the freight forwarding industry.

Who are we?

cargo-partner are a global info-logistics provider offering a comprehensive portfolio of air, sea, land transport and warehousing solutions. With nearly 40 years expertise in information technology and supply chain optimization, we design tailor‑made services for a wide range of industries to create competitive benefits for our customers all around the world. We are a diverse workforce with over 160 offices in more than 40 countries across the globe with new locations having already opened this year as we look to continue our growth.

Daily Tasks

Manage multiple customs inboxes to coordinate with clients, customs agents, freight forwarders, hauliers, and other customs brokers to ensure customs documentation is delivered within company KPI’s.
Collating data from multiple commercial documents provided by customers, verifying that they meet the required standards, and using the information to create customs clearance documents, ensuring all shipments comply with international customs regulations and company policies.
Communicate with the above via phone and email to resolve an issues related to shipments. Address and resolve any issues or discrepancies related to shipments, and submit post clearance amendments where needed.
Create CHED documents for POAO shipments via Government Gateway
Create T1 transit documents.
Create GMR’s via Government Gateway.
Create SPOT jobs for documentation and billing.
Calculate tariffs and duties.
Bill customs charges, duties, outlay fees.

Desirable Skills

Knowledge of Customs Regulations: In-depth understanding of import/export laws and regulations.
Attention to Detail: Meticulous and detail‑oriented to ensure accuracy in documentation and compliance.
Communication Skills: Excellent verbal and written communication skills for effective interaction with stakeholders.
Organizational Skills: Strong organisational abilities to manage multiple shipments and tasks simultaneously.
Problem‑Solving Skills: Ability to identify and resolve issues promptly.
Computer Proficiency: Proficient in Microsoft Office and other relevant software

Software