Customer & Trading Manager - Lead Store & Team

Sainsbury’s Group; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading grocery store chain in Birmingham is seeking a Customer & Trading Manager to oversee store operations and lead a diverse team. This role involves managing daily activities, coaching staff to deliver exceptional service, and driving sales. The ideal candidate will not only demonstrate strong communication and planning skills but also be an inspiring leader focused on creating a motivated work environment. Excellent benefits include a discount card, annual bonus scheme, and retirement savings plan.

Benefits

15% shopping discount after 12 weeks

Annual bonus scheme

Retirement savings plan

Discounted shares in Sharesave scheme

Cycle to work scheme

Special offers on gym memberships

Qualifications

• Inspiring manager with pace and adaptability.
• A responsive listener with a focus on team motivation.
• Not essential to have retail experience.

Responsibilities

• Oversee daily store operations including opening and closing.
• Manage team performance and schedule planning.
• Ensure stock availability and provide excellent customer service.

Skills

Strong prioritisation skills

Excellent communication

Ability to influence

Team management

Flexibility to adapt

Job description

A leading grocery store chain in Birmingham is seeking a Customer & Trading Manager to oversee store operations and lead a diverse team. This role involves managing daily activities, coaching staff to deliver exceptional service, and driving sales. The ideal candidate will not only demonstrate strong communication and planning skills but also be an inspiring leader focused on creating a motivated work environment. Excellent benefits include a discount card, annual bonus scheme, and retirement savings plan.