Customer Team Leader — Flexible Part-Time with Growth

CO-OP; Buxworth; On-site; GBP 19,000 - 22,000; Part time

Benefits offered by this job

Staff discount

Pension scheme

Flexible pay

Holiday allowance

GP access

Cycle to work

Training & development

Job summary

The Co-op in your area is seeking a Customer Team Leader to guide a small store team and deliver essential services to the community. You’ll lead shifts, coach colleagues, and ensure smooth day-to-day operations on the shop floor and tills.

You’ll also support merchandising, stock accuracy and community engagement while championing Co-op membership and customer service excellence. This role offers flexible hours and a permanent contract.

Qualifications

• Passion for people and leadership.
• Ability to work flexibly and lead by example.
• Skills in retail, merchandising, or team management (experience not essential).

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
• Support store performance through merchandising, stock accuracy, and HR processes.
• Champion Co-op through community engagement and membership growth.

Skills

Leadership

Retail experience

Team management

Customer service

Job description

The Co-op in your area is seeking a Customer Team Leader to guide a small store team and deliver essential services to the community. You’ll lead shifts, coach colleagues, and ensure smooth day-to-day operations on the shop floor and tills.

You’ll also support merchandising, stock accuracy and community engagement while championing Co-op membership and customer service excellence. This role offers flexible hours and a permanent contract.