Customer Team Leader - Co-op Store & Bakery

Co-op Group; Macclesfield; On-site; GBP 19,000 - 20,000; Part time

Benefits offered by this job

30% colleague discount in store

Full training and career development

Job summary

Co-op Group in Macclesfield is seeking a Customer Team Leader to run daily store operations, lead a small team on shift, and ensure excellent service on the shop floor, tills, bakery, and potentially post office or online services.

You will drive merchandising, stock accuracy, and HR processes, while championing Co-op membership and community engagement. The role involves 20 hours per week with regular overtime, including at least one weekend shift, and varies with store needs.

Qualifications

• Passion for people and leadership.
• Ability to work flexibly and lead by example.
• Experience in retail, merchandising, or team management is helpful but not required.

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor, tills, and in the in-store bakery, supporting daily operations.

Skills

People leadership

Flexibility

Retail management

Job description

Co-op Group in Macclesfield is seeking a Customer Team Leader to run daily store operations, lead a small team on shift, and ensure excellent service on the shop floor, tills, bakery, and potentially post office or online services.

You will drive merchandising, stock accuracy, and HR processes, while championing Co-op membership and community engagement. The role involves 20 hours per week with regular overtime, including at least one weekend shift, and varies with store needs.