Customer Team Leader - Bakery & Storefront (Weekend Shifts)

Co-op Group; Liverpool; On-site; GBP 15,000 - 17,000; Part time

Benefits offered by this job

Colleague discount 30%

Pension contributions up to 10%

Holiday entitlement 36 days pro-rata

Job summary

Co-op Group in Liverpool is seeking a Customer Team Leader to manage a small team and oversee daily store operations. The role involves working across the shop floor, tills, and in-store bakery, with regular overtime and early/late shifts to meet customer needs.

You will lead by example, drive stock integrity, and promote Co-op membership while delivering excellent customer service and community-focused initiatives.

Qualifications

• Passion for people and leadership.
• Ability to work flexibly and lead by example.
• Skills in retail, merchandising, or team management (experience not essential).

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor and tills, and in our in-store bakery, supporting daily operations and setting the pace for a team of Customer Team Members.
• Support store performance through merchandising, stock accuracy, and HR processes.
• Champion Co-op through community engagement and membership growth.

Skills

People leadership

Flexible working

Retail / merchandising

Job description

Co-op Group in Liverpool is seeking a Customer Team Leader to manage a small team and oversee daily store operations. The role involves working across the shop floor, tills, and in-store bakery, with regular overtime and early/late shifts to meet customer needs.

You will lead by example, drive stock integrity, and promote Co-op membership while delivering excellent customer service and community-focused initiatives.