Customer Support & Service Administrator (Fixed-Term)

Aberdeenshire Council; Inverurie; On-site; GBP 22,000 - 28,000; Full time

Job summary

Aberdeenshire Council is seeking a customer-focused support officer to assist Council Services, working either individually or as part of a team in Inverurie, Scotland. The role requires commitment to quality service delivery and continuous improvement for the benefit of the Service and the organisation, with a fixed-term contract ending 31 October 2027.

Working in a local authority environment, you will handle enquiries, route requests appropriately, and work with colleagues to ensure timely,

Responsibilities

• Provide efficient and effective, customer focused support to Council Services, working on an individual basis or collaboratively as part of a team.
• There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation.

Job description

Aberdeenshire Council is seeking a customer-focused support officer to assist Council Services, working either individually or as part of a team in Inverurie, Scotland. The role requires commitment to quality service delivery and continuous improvement for the benefit of the Service and the organisation, with a fixed-term contract ending 31 October 2027.

Working in a local authority environment, you will handle enquiries, route requests appropriately, and work with colleagues to ensure timely,