Customer Support (Sales) Engineer

Teledyne Technologies Incorporated; Totnes; On-site; GBP 30,000 - 45,000; Full time

Job summary

Teledyne Technologies is seeking candidates with engineering qualifications for a role in the water industry. You will provide support for Valeport Water instruments, including installation and compliance checks. The ideal candidate should have over three years of industry experience and strong skills in data analysis and communication.

Qualifications

• Engineering-based qualification (degree, diploma, certificate).
• 3+ years in UK water industry (supply/wastewater treatment/water quality).
• PC and Microsoft Office competence.

Responsibilities

• Provide support for Valeport Water instruments remotely or on-site.
• Help with installation and configuration of instruments.
• Ensure compliance with client specifications.

Skills

Data analysis

Report writing

Communication

Education

Degree in relevant engineering field

Job description

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

The role of this position is to:

Provide support for the instruments that Valeport Water has supplied, either by remote access or on-site visits

Help customers with the installation and configuration of Valeport Water instruments

Communicate with customers to understand their needs and requirements

Ensure compliance with relevant codes and client specifications

Collaborate with Engineering, Service and Production staff when needed

Work independently and as part of a team

Qualifications / Experience

We are looking for a candidate who meets the following criteria:

You should hold an engineering-based academic qualification, such as a degree, diploma or certificate, in a relevant field of study.

You should have worked within the UK water industry for a minimum of 3 years, and have experience in water supply, wastewater treatment, or water quality management.

You should be PC and Microsoft Office competent, and able to use various software tools and applications for data analysis, report writing, and communication.

You should be willing to work in accordance with the company’s Quality, Environmental, Health and Safety policies, and adhere to the best practices and standards of the industry.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.