Customer Support Representative

NeuroSphere Pvt Ltd.; Greater London; Hybrid; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Remote work opportunities

Salary increments

International projects

Job summary

NeuroSphere Pvt Ltd. is seeking a customer support representative to help clients get the most out of what we build. The role supports a remote-friendly team addressing international projects and a broad client base.

You will collaborate with a supportive team and have access to ongoing learning and development opportunities while working across multiple time zones. The position offers a competitive salary with regular increments and remote work opportunities, making it suitable for candidates

Qualifications

• Calm, empathetic, problem-solving mindset.
• Comfort with support tooling.
• Ability to work across time zones.

Responsibilities

• Help our clients get the most out of what we build.

Skills

Empathy

Problem-solving

Support tooling

Time zone readiness

Job description

We're searching for a customer support representative to help our clients get the most out of what we build.

• A calm, empathetic, problem-solving mindset
• Comfort with support tooling
• Ability to work across time zones
• Competitive salary with regular increments
• Remote work opportunities
• Work on exciting international projects
• Collaborative and supportive team environment
• Continuous learning and development

Hiring process

• 1 Portfolio & CV review from your application
• 2 A short, focused skills task
• 3 Final interview with the team
• 4 Offer and onboarding for selected candidates