Customer Support & Logistics Administrator

AmerisourceBergen Corporation; Newcastle upon Tyne; On-site; GBP 22,000 - 28,000; Full time

Job summary

AmerisourceBergen Corporation is looking for a Customer Support Administrator based in Newcastle. The role involves interacting with customer services, solving problems, taking orders, and ensuring maximum customer satisfaction.

The ideal candidate will have at least a year of experience in a customer-facing role, possess excellent communication skills, and be able to manage challenging situations effectively. Join us in our mission to enhance health outcomes for people and animals everywhere.

Qualifications

• At least 1 year of experience in a contact center or customer-facing role.
• Ability to prioritize workload and work confidently to set targets.
• Ability to handle challenging customer behavior.

Responsibilities

• Interact with customer services to resolve issues and answer queries.
• Handle orders, complaints, and administrative tasks.
• Maintain communication with transport and inventory departments.
• Provide customer care to ensure maximum satisfaction.

Skills

Customer service skills

Good typing skills

Verbal communication

Attention to detail

Education

A-Levels or equivalent

Job description

AmerisourceBergen Corporation is looking for a Customer Support Administrator based in Newcastle. The role involves interacting with customer services, solving problems, taking orders, and ensuring maximum customer satisfaction.

The ideal candidate will have at least a year of experience in a customer-facing role, possess excellent communication skills, and be able to manage challenging situations effectively. Join us in our mission to enhance health outcomes for people and animals everywhere.