Customer Support Co-ordinator - Travel

Circle Group; Bradford; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading company in the travel sector is seeking a Customer Support Co-ordinator to join their team. The role involves managing client queries, troubleshooting issues, and supporting account administration, all within a dynamic environment. Ideal candidates will possess strong communication skills and experience in customer service or operations.

Benefits

Referral bonuses for successful placements

Friendly and supportive team environment

Qualifications

• Experience in support, operations, or customer service roles.
• Excellent communication and interpersonal skills.
• Methodical, proactive mindset.

Responsibilities

• Handling queries from clients and colleagues via phone and email.
• Troubleshooting daily issues, including system support.
• Supporting Client Managers with account administration.

Skills

Communication

Interpersonal Skills

Problem Solving

Time Management

Job description

Join to apply for the Customer Support Co-ordinator - Travel role at Circle Group.

We are looking for a Business Support Co-ordinator / Customer Service Co-ordinator, someone confident, detail-oriented, and great with people, to support clients and internal teams in a fast-paced business travel environment.

What You'll Be Doing

• Handling a wide range of queries from clients and colleagues via phone and email, ensuring smooth resolution.
• Troubleshooting daily issues, including system support, reporting, and operational matters.
• Supporting Client Managers with account administration and customer calls.
• Taking ownership of tasks and following through with clear communication and timely updates.

What You'll Bring

• Experience in support, operations, or customer service roles, ideally within busy or regulated environments.
• Excellent communication and interpersonal skills.
• A methodical, proactive mindset—spotting problems early and solving them efficiently.
• Confidence in using systems and working with reports or data.
• Ability to prioritize tasks and manage deadlines effectively.

Nice to Have

• Previous experience in travel, travel agency, or a related sector.
• Familiarity with 1st line technical support and onboarding processes.

Why Apply?

This role offers variety, working with a friendly, supportive team to deliver excellent service while developing your skills.

To apply, send your CV to [e-mail].

Circle Recruitment acts as an Employment Agency. Earn referral bonuses for successful placements or client referrals. Follow us on Facebook, Twitter, and LinkedIn for updates.