Customer Support Administrator

JR United Kingdom; Slough; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

A growing organization is looking for a Customer Support Administrator for a 12-month hybrid role, transitioning to permanent. Responsibilities include customer support, contract administration, and assisting the sales team primarily via email, with an emphasis on prioritizing tasks effectively.

Qualifications

• Experience with MS packages, especially Excel.
• Ability to prioritize workload effectively.

Responsibilities

• Support customers via email with removal processes.
• Handle contract paperwork administration.
• Assist the sales team and attend customer meetings.
• Remove data from customer accounts.
• Manage a designated mailbox.

Skills

MS Excel

Workload prioritization

Job description

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We are supporting a growing organisation to recruit for a Customer Support Administrator. This role is initially 12 months with the view to go permanent.

This is a hybrid position with 3 days in the office and 2 days from home.

Key Responsibilities for the Customer Support Administrator:

- Supporting customers, predominantly via email, with the removal process from their portfolio

- Administration for the contract paper work

- Supporting the sales team and attending customer meetings

- Removing data from customer accounts

- Managing a designated mailbox

Key Skills for the Customer Support Administrator:

- Previous use of MS packages, specifically excel with the ability to view duplicate values

- Ability to prioritise workload effectively