Customer Support Administrator

JR United Kingdom; Portsmouth; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

A growing organization is seeking a Customer Support Administrator for an initial 12-month role with the potential to become permanent. This hybrid position involves supporting customers via email, managing contract paperwork, and assisting the sales team.

Qualifications

• Previous use of MS packages, particularly Excel, is essential.
• The ability to prioritize workload effectively is required.

Responsibilities

• Support customers predominantly via email regarding portfolio removal.
• Manage contract paperwork and designated mailbox.
• Assist sales team and participate in customer meetings.

Skills

Excel

Workload Prioritization

Job description

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Client:

Clearwater People Solutions Ltd

Location:

Portsmouth, Hampshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

We are supporting a growing organisation to recruit for a Customer Support Administrator. This role is initially 12 months with the view to go permanent.

This is a hybrid position with 3 days in the office and 2 days from home.

Key Responsibilities for the Customer Support Administrator:

• Supporting customers, predominantly via email, with the removal process from their portfolio
• Administration for the contract paperwork
• Supporting the sales team and attending customer meetings
• Removing data from customer accounts
• Managing a designated mailbox

Key Skills for the Customer Support Administrator:

• Previous use of MS packages, specifically Excel, with the ability to identify duplicate values
• Ability to prioritise workload effectively