Customer Support & Admin Specialist

YourRecruit; Tandridge; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

20 days holiday + Bank Holidays

Pension: People’s Pension

Free parking

Training opportunities

Lovely onsite facilities

Job summary

YourRecruit Ltd in Whyteleafe (UK) is seeking a Customer Support Administrator to join a friendly, office-based team. Hours are 9:00–17:00, Monday to Friday, with a 36.25 hour week; salary range is £20,452.25–£23,958.35 per year.

Full training and ongoing support are offered to develop a long-term career in a professional environment. Role includes preparing quotations, maintaining CRM records, answering calls and emails, and supporting stock/offer information with accurate reporting.

Qualifications

• GCSE Maths and English (Grade C) is required.
• Excellent attention to detail and organisational skills.
• Confident communication, especially written and verbal.
• Professional telephone manner and customer focus.
• Proficient with computer systems and Microsoft Office.

Responsibilities

• Prepare customer quotations and documentation using internal systems.
• Keep accurate records and update the CRM database.
• Support the wider team with administrative tasks and followups.
• Assist with customer account queries and provide excellent service.
• Maintain internal reports and stock/offer information.
• Handle incoming calls and email enquiries professionally.
• Stay up to date with internal updates and product information.
• Provide general day-to-day administrative support to the team.

Skills

Attention to detail

Organisational skills

Communication skills

Telephone manner

Microsoft Office

Education

GCSE Maths and English (Grade C)

Tools

CRM software

CRM database

Internal systems

Job description

YourRecruit Ltd in Whyteleafe (UK) is seeking a Customer Support Administrator to join a friendly, office-based team. Hours are 9:00–17:00, Monday to Friday, with a 36.25 hour week; salary range is £20,452.25–£23,958.35 per year.

Full training and ongoing support are offered to develop a long-term career in a professional environment. Role includes preparing quotations, maintaining CRM records, answering calls and emails, and supporting stock/offer information with accurate reporting.