Customer Success Manager – AI Growth (London)

Alfa AI; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Alfa AI, based in Hoxton London, is looking for a Customer Success Manager to enhance client relationships and drive success with enterprise customers. The ideal candidate will have strong relationship-building skills and a proven record in managing large partnerships.

The position offers a competitive salary between £45-65k, with additional uncapped OTE of 40%. This is an exciting opportunity to work in one of the UK’s fastest-growing AI companies, impacting sectors like NHS, public sector, and charities.

Qualifications

• Exceptional relationship-building skills.
• Strong commercial acumen and understanding.
• Experience managing large enterprise partnerships, ideally with ACV around £100k+.

Responsibilities

• Build and manage relationships with enterprise customers.
• Ensure customer satisfaction and success.
• Collaborate with teams to enhance customer experience.

Skills

Relationship-building

Commercial sense

Experience managing large enterprise partnerships

Job description

Alfa AI, based in Hoxton London, is looking for a Customer Success Manager to enhance client relationships and drive success with enterprise customers. The ideal candidate will have strong relationship-building skills and a proven record in managing large partnerships.

The position offers a competitive salary between £45-65k, with additional uncapped OTE of 40%. This is an exciting opportunity to work in one of the UK’s fastest-growing AI companies, impacting sectors like NHS, public sector, and charities.