Customer Success Manager

Alfa AI; Greater London; Híbrido; GBP 45.000 - 65.000; Jornada completa

Descripción de la vacante

Alfa AI, based in Hoxton London, is looking for a Customer Success Manager to enhance client relationships and drive success with enterprise customers. The ideal candidate will have strong relationship-building skills and a proven record in managing large partnerships.

The position offers a competitive salary between £45-65k, with additional uncapped OTE of 40%. This is an exciting opportunity to work in one of the UK’s fastest-growing AI companies, impacting sectors like NHS, public sector, and charities.

Formación

• Exceptional relationship-building skills.
• Strong commercial acumen and understanding.
• Experience managing large enterprise partnerships, ideally with ACV around £100k+.

Responsabilidades

• Build and manage relationships with enterprise customers.
• Ensure customer satisfaction and success.
• Collaborate with teams to enhance customer experience.

Conocimientos

Relationship-building

Commercial sense

Experience managing large enterprise partnerships

Descripción del empleo

Customer Success Manager needed, based in Hoxton London with ideally 1 day per week (or every 2 weeks) in the office; salary £45-65k, plus 40% uncapped OTE.

Ideal candidate has exceptional relationship-building skills, strong commercial sense, and experience managing large enterprise partnerships, ideally around £100k+ ACV.

Opportunity to join one of the UK’s fastest-growing AI companies, doing meaningful work with customers across sectors like NHS, public sector, charities, housing, and frontline organisations.