Customer Success Advisor — Multi-Channel Support

Zip Water UK; Dereham; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

25 days annual leave

Company pension

Training and development

Wellbeing programs

Cycle to work

Job summary

Zip Water UK is seeking passionate people to join our Customer Success team in Dereham, delivering world-class service as part of the experts behind premium drinking water solutions. In this role you will handle multiple channels from emails to phone calls, supporting customers across the UK and Ireland while upholding our commitments to sustainability and the Culligan family.

We offer a friendly, supportive environment with full training, opportunities for development, and a focus on wellbeing.

Qualifications

• Are you looking for a fresh new challenge?
• Do you have excellent communication skills?
• Have you got a background in Customer Service?

Responsibilities

• Be based in our Dereham office handling emails and phone calls for customers UK-wide.
• Support customers across the UK and Ireland via multiple channels.

Skills

Communication skills

Customer service

Job description

Zip Water UK is seeking passionate people to join our Customer Success team in Dereham, delivering world-class service as part of the experts behind premium drinking water solutions. In this role you will handle multiple channels from emails to phone calls, supporting customers across the UK and Ireland while upholding our commitments to sustainability and the Culligan family.

We offer a friendly, supportive environment with full training, opportunities for development, and a focus on wellbeing.