Customer Solutions Director

TN United Kingdom; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Customer Solutions Director to lead pre-sales activities and design tailored solutions in the data centre construction sector. This role offers a unique opportunity to work with a fast-growing global data centre operator, recognized for its partnerships with leading technology companies. The ideal candidate will leverage their technical expertise and relationship management skills to drive customer satisfaction and business growth. If you are ready to take on this exciting challenge and contribute to innovative projects, we want to hear from you!

Qualifications

• Bachelor's degree in engineering or equivalent work experience preferred.
• Ability to commute into London regularly for meetings.

Responsibilities

• Collaborate with sales for strategic pre-sales activities and solution design.
• Build strong relationships with key stakeholders and act as a trusted advisor.

Skills

Pre-Sales Leadership

Technical Expertise in M&E Engineering

Solution Design

Relationship Management

Education

Bachelor's degree in engineering

Equivalent work experience

Job description

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Customer Solutions Director, Central London

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Client:

Quanta part of QCS Staffing

Location:

Central London, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

3745354de37e

Job Views:

13

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

Customer Solutions Director - Data Centre Construction - London/UK (hybrid)

This is your opportunity to work for a global data centre operator recognized as one of the fastest-growing and well-known groups in the industry.

Having received significant investment, this established data centre group is in their next phase of growth and requires the expertise of a Customer Solutions Director. They have established partnerships with many well-known technology companies and tailor their development to their clients' requirements.

Responsibilities:

• Pre-Sales Leadership: Collaborate with the sales team to develop and execute strategic pre-sales activities, including solution design, proposal development, and customer presentations.
• Industry Leadership: Participate in industry event panels/talks, promote Kao Data's technical/design leadership, and create thought leadership across design, construction, operations, and sustainability.
• Technical Expertise: Use your in-depth knowledge of M&E engineering to understand client requirements and provide tailored solutions that meet their needs.
• Solution Design: Develop comprehensive, high-quality technical solutions that meet customer specifications, including power distribution, cooling systems, redundancy, sustainability, and scalability.
• Relationship Management: Build and maintain strong relationships with key stakeholders, acting as a trusted advisor to clients, understanding their long-term goals, and providing solutions to support their growth.

Requirements:

• Bachelor's degree in engineering or a related field is preferred, but equivalent work experience will also be considered.
• University graduate (or equivalent).
• Full UK driving license.
• Ability to commute into London regularly for weekly meetings.
• Ability to commute to data centre locations – Harlow, Slough, Manchester, and Northolt, when needed.
• Willingness to travel for customer meetings.

If this role interests you, please apply now!