Customer Services Executive

Liz Orpwood Recruitment Ltd; Cambridgeshire and Peterborough; On-site; GBP 21,000 - 32,000; Full time

Job summary

Liz Orpwood Recruitment Ltd is representing a friendly, successful company supplying engineered products to markets worldwide. The role focuses on customer support, quote creation, order processing and maintaining delivery information, with emphasis on proactive follow-up and relationship-building.

The ideal candidate is a confident communicator across phone, email and in-person channels and may come from customer services, internal sales, sales support or related fields.

Qualifications

• Experience in customer services or related roles is beneficial.

Responsibilities

• Providing customer support to ensure proposals are correctly designed to suit requirements
• Creating quotes, processing orders and updating delivery information
• Following up on enquiries, proposals and tenders
• Confident communicator, both on the telephone, via email and face to face
• The ability to build strong relationships with customers

Skills

Customer service

Communication

Relationship building

Job description

Working for a friendly and successful company who supply their engineered products to a range of markets globally, this is a great opportunity to join their team.

Responsibilities will include;

• Providing customer support to ensure proposals are correctly designed to suit requirements
• Creating quotes, processing orders and updating delivery information
• Following up on enquiries, proposals and tenders
• Confident communicator, both on the telephone, via email and face to face
• The ability to build strong relationships with customers

This role may suit someone already in a similar position within customer services, internal sales, sales support, client support services, sales order processing, technical support or similar roles.