Customer Service Sales Executive

ASL; Aylesbury; Sur place; GBP 27 000 - 29 000; Plein temps

Avantages offerts par ce poste

Generous holidays

Great bonus

Pension scheme

Health insurance

Résumé du poste

ASL in the United Kingdom is seeking an enthusiastic internal sales executive. This entry-level role focuses on supporting the sales and hire teams, handling quotes, following up warm leads, and delivering outstanding customer service by phone.

You will manage the quote database daily, make outbound calls, gather requirements through market research, and pass qualified leads to the Sales manager and field teams.

Qualifications

• Excellent phone customer service experience in a fast-paced environment, ideally office/depot.
• Good IT skills (Microsoft, database, spreadsheets, CRM systems) and strong telephone manners.
• Full driving licence and commute to Haddenham daily 8:30–17:30; not hybrid/remote/part-time.

Responsabilités

• Daily management of the quote database, following up on recent quotations and customer interactions.
• Make outbound calls to existing customers, check quotes and answer queries.
• Market research by gathering requirements, budgets, future projects and competitors.
• Pass qualifying leads and detailed info to the Sales manager, hire team and field sales team.

Connaissances

Phone service

Communication

Organisation

Customer service

Outils

CRM systems

Microsoft Office

Database skills

Description du poste

You Must Have

• Excellent phone customer service experience in a fast-paced industry ideally office/ depot
• Good IT skills (Microsoft, database, spreadsheets, CRM systems) excellent telephone manner and communication skills
• Full driving licence and commutable to Haddenham daily 8.30-5.30(not hybrid, remote or part time)

In Return Salary And Benefits

• Rewarding salary of circa £27k-£29k dependent on experience
• Generous holidays, great bonus, good contributory pension scheme
• healthcare and medical insurance
• in a permanent stable company that rewards their employees.

About The Company

• Prestigious market leading, award winning, Sunday Times Fast track 100 engineering sector client, well established stable company that is growing!

About The Position

This exciting entry level sales role would suit a proactive and driven customer service professional with excellent communication, organisational skills and professional friendly telephone manner. You will be supporting the sales and hire teams to deliver excellent customer service to existing customers, calling warm leads of existing quotes, following up and checking quotes to help process sales orders. You can come from any industry or background; office retail, hospitality, engineering as long as you have exceptional customer service and telephone manner and a can-do attitude!

Key responsibilities of this internal sales executive role include;

• Daily management of the quote database- following up on recent quotations, sales enquiries, customer interactions, CRM database
• Calling customers regarding recent quotations, making outbound calls to existing customers, checking their quotes and answering queries and questions and following these up
• Market research -Liaising with customers about the requirements, gathering more detailed information about their requirements, budgets ,future projects and competitors
• Passing these qualifying leads & detailed info onto the Sales manager, hire team and field sales team