Sales Support Executive

Time Appointments; Essex; On-site; GBP 22,000 - 30,000; Full time

Job summary

Time Appointments on the outskirts of Colchester is seeking a Sales Support Executive to follow up quotations and convert them into orders. You will work with the Internal and External Sales teams, maintain CRM records, manage samples, and support proactive campaigns.

The role involves liaising with Supply Chain for stock and lead times, providing admin support, and visiting customers to assist with specifications and order closure.

Qualifications

• Driven and motivated to secure new business and close sales.
• Committed to delivering an excellent customer experience.
• Strong CRM management skills with a focus on timely follow-ups.
• Confident IT skills with experience in reporting, analysis, project tracking and CRM systems.
• Excellent attention to detail and accuracy.

Responsibilities

• Negotiate pricing within guidelines and seek approvals as required.
• Respond promptly to customer pricing and product enquiries.
• Work closely with Internal and External Sales teams to develop and convert opportunities.
• Maintain accurate CRM records and ensure quote follow-ups are completed on time.
• Manage customer sample requests and follow up as required.
• Identify additional sales opportunities and communicate these to the wider team.
• Support proactive sales campaigns and business development activities.
• Provide general administrative support, including managing enquiries, updating databases and maintaining project records.
• Assist the External Sales team with day-to-day requirements and customer support.
• Attend customer and site visits where required to support specifications and secure orders.
• Liaise with Supply Chain regarding stock availability and lead times.
• Respond to customers' day-to-day requirements and ensure queries are dealt with promptly.

Skills

CRM management

Customer service

IT reporting & analytics

Project tracking

Attention to detail

Tools

CRM software

Job description

We are delighted to be working alongside a leading company based on the outskirts of Colchester who are looking for a Sales Support Executive. You will be responsible for following up quotations and converting these to orders.

Key Duties:

• Negotiate pricing within agreed guidelines and seek approval where required.
• Respond promptly to customer pricing and product enquiries.
• Work closely with Internal and External Sales teams to develop and convert opportunities.
• Maintain accurate CRM records and ensure quote follow-ups are completed on time.
• Manage customer sample requests and follow up as required.
• Identify additional sales opportunities and communicate these to the wider team.
• Support proactive sales campaigns and business development activities.
• Provide general administrative support, including managing enquiries, updating databases and maintaining project records.
• Assist the External Sales team with day-to-day requirements and customer support.
• Attend customer and site visits where required to support specifications and secure orders.
• Liaise with Supply Chain regarding stock availability and lead times.
• Respond to customers' day-to-day requirements and ensure queries are dealt with promptly.

Previous Skills & Experience:

• Driven and motivated to secure new business and close sales.
• Committed to delivering an excellent customer experience.
• Strong CRM management skills with a focus on timely follow-ups.
• Confident IT skills with experience in reporting, analysis, project tracking and CRM systems.
• Excellent attention to detail and accuracy.