Customer Services Assistant

SSP; Greater London; On-site; GBP 32,925,000 - 44,322,000; Full time

Benefits offered by this job

Discounted meals

Employee discounts

Referral rewards

Holiday allowance

Training programs

Job summary

Rail Gourmet is hiring for a Customer Service Assistant to support on-board catering operations. You will be responsible for driving platform trucks, loading and unloading catering stock from trains, and managing stock orders with strict health, safety and food hygiene standards.

The role offers a pay rate of £13.45 per hour, full-time hours (40 per week) with rotational shifts including weekends. Rail Gourmet provides benefits such as staff discounts, training programs and holiday entitlement.

Qualifications

• Must be 18 years of age or over to perform certain tasks or work on certain shifts.

Responsibilities

• Drive platform trucks for train-side deliveries (Full training provided).
• Load/offload catering equipment/stock from trains.
• Order assembly and stock control.
• Comply with Health & Safety/Food Hygiene Regulation.

Job description

Pay Rate: £13.45 per hour.
Hours: Full Time (40 hours).
Shifts: Rotational shifts between 5am and 11pm, including some weekends.

• Due to some responsibilities within the Customer Service Assistant role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

AS A CUSTOMER SERVICE ASSISTANT YOU’LL:

• Drive platform trucks for train-side deliveries (Full training provided).
• Load/offload catering equipment/stock from trains.
• Order assembly and stock control.
• Comply with Health & Safety/Food Hygiene Regulation.

WHY JOIN AS CUSTOMER SERVICE ASSISTANT?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Referral Rewards:Get rewarded with £400 for successful referrals.
• Holiday Allowance: 28 days holiday pro rata, inclusive of Bank Holidays.
• Rewards & Recognitionsuch as RG Stars, Extra Mile Vouchers, and more.

Feel like you could belong at Rail Gourmet?and embark on the best part of your journey as Customer Service Assistant.

SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.