Customer Service Support

Recruitment Solutions (NW) Ltd; Bury; On-site; GBP 25,000 - 29,000; Full time

Job summary

A regional employment agency is seeking a Customer Service Support Assistant in Bury. This role involves providing outstanding service to customers, resolving queries, and fostering strong relationships. Candidates should have prior customer service experience and strong skills in Word and Excel. The role offers a salary of £25,000, 25 days holiday, flexible hours, and various employee benefits. For those looking to grow their career with a supportive team, this position is ideal.

Benefits

Annual Salary of £25,000

25 Days Holiday plus Bank Holidays

Flexible Start and Finish times

On Site Car Parking

Kitchen Facilities and free Refreshments

Regular Social Events

Annual Appraisals and Review of Career Development

Qualifications

• Experience in a customer service role is essential.
• Proficient in Word and Excel.
• Strong problem-solving abilities and relationship-building skills.

Responsibilities

• Resolve customer queries effectively.
• Build and maintain strong relationships with customers.
• Set up new customer accounts.

Skills

Confident skills across Word and Excel

Previous experience in Customer Service

Problem Solving and Query Management

Strong Written and Verbal Communication skills

Ability to Plan and work to Deadlines

Job description

With our Client based on the edge of Bury – on site Car Parking available Recruitment Solutions (NW) Ltd are looking to appoint a Customer Service Support Assistant.

Working as part of a small – friendly and helpful team the role of Customer Service Support will suit a professional who likes working with Customers to resolve Queries and build and maintain strong Customer Relationships.

WHAT IS ON OFFER AS THE CUSTOMER SERVICE SUPPORT ASSISTANT

• Annual Salary of £25,000 – this will be reviewed Annual based on Personal Performance and Profit of the Business
• 25 Days Holiday – PLUS Bank Holidays
• Flexible Start and Finish times – within a 37.5 hour week.
• On Site Car Parking
• Kitchen Facilities and free Refreshments
• Regular Social Events
• Annual Appraisals and Review of Career Development

THE ROLE AND SKILLS NEED FOR THE CUSTOMER SERVICE ASSISTANT

• Confident skills across Word and Excel
• Previous experience of working in a Customer Service role
• Ability to build and maintain relationships – Problem Solving and Query Management
• Strong Written and Verbal Communication skills
• Ability to Plan and work to Deadlines
• Set up New Customer Accounts
• Work across Ad hoc Projects

Our Client is well established and proactive business that offers Career and Personal Development.

If you are interested in this job role please submit your application alternatively you can give us a call to be the first to apply

Due to the large number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within two weeks, please consider your application for the currently advertised position unsuccessful. However, we may contact you regarding other suitable roles. We want to emphasize that no wording in this advertisement is intended to discriminate based on gender, marital status, race, religion, ethnicity, age, disability, or sexual orientation. All candidates will be evaluated solely on their merits, qualifications, and ability to fulfil the responsibilities of the role. Recruitment Solutions (NW) LTD operates as an employment agency for both permanent recruitment and temporary placements