Customer Service Supervisor — Lead a High-Impact Team (Flexible)

Nova Leisure Ltd; Uxbridge; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Pension

22 days annual leave

Genuine career progression

Access to Employee Assistance Programme

Job summary

Nova Leisure Ltd is seeking a dedicated Retail Manager in Uxbridge, England. In this role, you will oversee day-to-day operations, ensuring exceptional customer service while managing a dedicated team. The position emphasizes health and safety compliance, employee development, and strategic retail management. The company offers an engaging work environment with numerous benefits including pension and career progression opportunities. If you're passionate about creating a customer-first culture, apply now to join us.

Qualifications

• Demonstrated ability to develop customer relationships.
• Experience in retail operations and team management.
• Commitment to health and safety legislation compliance.

Responsibilities

• Supervise daily operations and motivate the team.
• Lead the retail team with a customer first attitude.
• Ensure compliance with health and safety legislation.
• Deliver structured daily briefings and colleague reviews.

Skills

Great communication skills

High levels of focus, energy, and drive

Best in class service delivery

Flexibility in day to day tasks

Job description

Nova Leisure Ltd is seeking a dedicated Retail Manager in Uxbridge, England. In this role, you will oversee day-to-day operations, ensuring exceptional customer service while managing a dedicated team. The position emphasizes health and safety compliance, employee development, and strategic retail management. The company offers an engaging work environment with numerous benefits including pension and career progression opportunities. If you're passionate about creating a customer-first culture, apply now to join us.