Retail Supervisor: Lead Frontline Team & Customer Service

Compass Group UK; Exeter; Sur place; GBP 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Great perks

Learning and development opportunities

Résumé du poste

Compass Group UK&I is hiring a Retail Supervisor to oversee daily operations at a major High Street brand. The role involves supervising a team, handling till duties, and ensuring smooth deliveries and stock control.

Shifts are variable, with full-time hours (40 per week). The company emphasizes staff development, rewards performance, and offers opportunities to progress within a large hospitality group.

Qualifications

• Previous experience supervising frontline teams within a similar environment.
• Strong customer service mindset and communication skills.
• Ability to work under pressure and maintain a positive attitude.

Responsabilités

• Ensure deliveries are checked and stored promptly and correctly.
• Supervise a team and create a welcoming, supportive environment.
• Act as a responsible key holder and manage till, orders and payments.
• Assist with weekly bookwork and rotas and place stock orders.
• Delegate tasks and ensure proactive team performance.
• Comply with Food Handling & Hygiene standards and Health & Safety regulations.

Connaissances

Supervising frontline teams

Customer service

Communication skills

Team player

Resilience under pressure

POS till

Outils

POS system

Description du poste

Compass Group UK&I is hiring a Retail Supervisor to oversee daily operations at a major High Street brand. The role involves supervising a team, handling till duties, and ensuring smooth deliveries and stock control.

Shifts are variable, with full-time hours (40 per week). The company emphasizes staff development, rewards performance, and offers opportunities to progress within a large hospitality group.