Customer Service/Sales Support

Integrity Global Solutions; Plymouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Customer Service/Sales Support professional, where you will collaborate with a dynamic sales team. This full-time role offers a chance to enhance your skills while ensuring customer satisfaction through accurate order processing and logistics coordination. You will be responsible for managing customer inquiries, processing orders, and ensuring timely shipments. Enjoy a structured work week with benefits including paid time off and a supportive work environment. If you thrive in a fast-paced setting and have a keen eye for detail, this opportunity is perfect for you.

Benefits

Paid Time Off

401K

Medical Insurance

Dental Insurance

Paid Vacation

Paid Holidays

Qualifications

• Customer service experience is essential for this role.
• Strong PC skills and attention to detail are required.

Responsibilities

• Process and enter customer orders accurately and efficiently.
• Coordinate logistics for shipments and handle customer inquiries.

Skills

Customer Service

PC Skills

Attention to Detail

Analytical Skills

Organizational Skills

Communication Skills

Multi-tasking

Time Management

Job description

Customer Service/Sales Support wanted. We have an excellent opportunity for someone who enjoys thinking on their feet while working closely with our top sales team.

The candidate will work closely with our sales reps entering orders, coordinating logistics for both incoming and outgoing shipments as needed, and dealing with customers on purchase/sales and shipping issues. They will have the ability to track and follow orders through the entire process ensuring that all orders have the correct product allocated and that all shipments are sent out in a timely manner.

The day to day work includes:

• Entering and processing orders, shipping orders out as needed.
• Picking up equipment via freight and/or courier and handle customer questions and issues as needed.
• The position has the requirement to process international/customs paperwork when needed.
• This position works closely with our top sales force and requires accuracy in all aspects of the job.

This is a full-time position, Monday - Friday from 9:00 AM to 6:00PM.

Requirements include:

• Customer Service experience.
• Excellent PC skills.
• Attention to detail and accuracy.
• Strong analytical, organization and communication skills.
• Ability to multi-task.
• Ability to prioritize work and meet deadlines.
• Able to work unsupervised.
• Must be able to pass background check.

Why should you apply:

• 5 day work week. (M-F).
• Benefits - PTO, 401K, Medical/Dental.
• Paid vacation and holidays.